AutoNation Ford Bellevue - Service Center
Bellevue, WA
436 Reviews of AutoNation Ford Bellevue - Service Center
Absolutely outstanding customer service and major mechanical repair facility. Honest, full written disclosure of repair costs, kept us informed throughout the process. Will definitely bring our thr mechanical repair facility. Honest, full written disclosure of repair costs, kept us informed throughout the process. Will definitely bring our three Ford cars here for future repairs, and buy future cars at AutoNation Ford Bellevue! A competing Ford dealer was twice not able to identify the major mechanical issues, that caused further extensive mechanical damage to the car. More
The Service folks are always courteous and professional. My car is completed when promised and they always give me a courtesy free car wash at Brown Bear. And this dealership is where I purchased my car in My car is completed when promised and they always give me a courtesy free car wash at Brown Bear. And this dealership is where I purchased my car in 2018. I would recommend this dealership to my friends and family. More
Tyler at the service center took amazing care of me while my auto was in for repairs. He gave me a frequent updates via text and informed me immediately once the car was finished. my auto was in for repairs. He gave me a frequent updates via text and informed me immediately once the car was finished. More
This was the first time I had to go by myself because my husband was recovering from spinal surgery. There was a problem with my appointment which did not help the situation, but a young man named Tyler Bur husband was recovering from spinal surgery. There was a problem with my appointment which did not help the situation, but a young man named Tyler Burnett quickly changed that into a pleasant experience. He took care of everything and even came into the waiting room to check on me. I have always appreciated kindness and try to treat others the way I want to be treated, but this young man went beyond my expectations. He showed great compassion, humility and a desire to get things right. His kindness will never be forgotten and I hope he is the one to help me each time. Ford Company should be very proud of this employee. More
Appreciated they were able to get me in quickly as I had limited time for the service work. Also took care of an open recall before I even got the recall letter. All in all very happy with their service dep limited time for the service work. Also took care of an open recall before I even got the recall letter. All in all very happy with their service dept. More
Steve in the service department made my service visit a fantastic experience...again. This is the second time he's taken care of my car (which I bought new from this dealer) in a way which is totally dese fantastic experience...again. This is the second time he's taken care of my car (which I bought new from this dealer) in a way which is totally deserving of praise. Knowing that the EV technician was going to be away the next day and through the weekend, he got my car scheduled into the service department immediately and the problems resolved within 6 hours. Absolutely top notch service - he makes Ford and Autonation look good. More