Back

AutoNation Ford Arlington - Service Center

Arlington, TX

4.7
782 Reviews

782 Reviews of AutoNation Ford Arlington - Service Center

Sort by
August 30, 2021

The service adviser was very rude and that’s just not the way to treat someone that just spent $90k at your dealership. The good part was that I asked to see the service Manager and he was very good to work More

by ktdalton1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dunte, Service Manager
Sep 04, 2021 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 200-4503 to discuss what we can do to help.

August 30, 2021

Dave is the best Service Adviser ever!! He is the face of the dealership. The 'price match' on the tires was a major selling point. More

by carolcs2bsi3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Morrison
Sep 04, 2021 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 29, 2021

Friendly, professional service was provided in a timely manner. All service options were fully explained. More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Morrison
Sep 04, 2021 -

AutoNation Ford Arlington responded

Hi Mike, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 28, 2021

One consideration in the purchase was service after the sale . The service rep Paul is great tells you straight what will happen. The one negative is the time it takes for service to be completed . This i More

by kenheitmeier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Barnum
Sep 03, 2021 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

August 28, 2021

I bought my car from AutoNation Ford Arlington. That experience was great. We have an extended warranty of the car. We had a warranty issue arise and took it back to the dealer to fix. The warranty is More

by doctaddonio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don, Jamie Heiland, Mike Camp, Paul Solomon
Sep 04, 2021 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 27, 2021

Great service! Will come back for more services! Very polite on the phone when I called. More

by Kay.j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Heiland
Sep 03, 2021 -

AutoNation Ford Arlington responded

Hi Kay, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

August 25, 2021

Peggy is attentive, explained in detail what services was needed, provided regular updates while vehicle was in for service, and genuinely grateful I trusted Autonation Ford to perform the services required More

by Texasvegas09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy
Aug 31, 2021 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 24, 2021

I always receive top-notch service at this dealership ...My Service Rep,. Dave Morrison is excellent. I bought my Escape new from this dealership and I always receive a call back when I have a Questi More

by dick-wentzel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Morrison
Aug 31, 2021 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 24, 2021

I only do business with you because Paul Barnum is my sales manager when I bring my car into service it he is wonderful I won't bring it in unless he's working that's how great he is and I've been a cust More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Barnum
Aug 31, 2021 -

AutoNation Ford Arlington responded

Hi Susan, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Arlington. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 24, 2021

The gentleman at the front was very friendly and helpful with our service being done. More

by Cboyzm63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA, 08/19 evening
Aug 31, 2021 -

AutoNation Ford Arlington responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

...
73
...