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AutoNation Ford Arlington - Service Center

Arlington, TX

4.7
779 Reviews

779 Reviews of AutoNation Ford Arlington - Service Center

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May 24, 2022

They were really nice greated me as soon as I walked in the only bad thing is that I got there at 9:15 a.m. which I did have a 9:30 appointment to get a oil change I didn't leave until 11:55 a.m. I don't t More

by Ladykonya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know the names
May 26, 2022 -

AutoNation Ford Arlington responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Arlington. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 200-4503 -- we hope to hear from you soon.

May 31, 2022 -

Ladykonya responded

I have called several times and left msg with at least two different people to have the GM return my phone call still no response. This is definitely not good customer service.

May 23, 2022

Made an appointment online to have an oil change on my SUV. Dropped it off and they called when it was finished. Very professional and they even washed it for me!! Very pleased with the sevice!! I would More

by Carla Allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Morrison
May 25, 2022 -

AutoNation Ford Arlington responded

Hi Carla, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Ford Arlington and we hope to be of service again in the future.

May 23, 2022

Had a great experience! Peggy is very knowledgeable!! Everyone was very helpful and I am very happy with our fleet Ford vehicles. More

by kasandrap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy
May 23, 2022 -

kasandrap responded

Had a great experience! Peggy is very knowledgeable!! Everyone was very helpful and I am very happy with our fleet Ford vehicles.

May 23, 2022

Great / people were very helpful / did a good job/will come back thanks to all More

by billy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
4495 Dave Morrison
May 25, 2022 -

AutoNation Ford Arlington responded

Hi Billy, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 23, 2022

Kept me informed and truck was ready on time as promised it was a pleasure working with Peggy she is very knowledgeable. More

by William
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy
May 25, 2022 -

AutoNation Ford Arlington responded

Hello William, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you for the review!

May 23, 2022

Dealer always get vehicle in and out fast and done right the first time. Always is clean inside and out also. More

by jim09201973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
May 26, 2022 -

AutoNation Ford Arlington responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 22, 2022

Great service and professional employees. I was pleased with the service that my vehicle was given and will definitely be back in the future. More

by ronnytribble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All employees
May 24, 2022 -

AutoNation Ford Arlington responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 20, 2022

Melissa in service was straight forward & Kept me undated.. She was awesome. I also like the fact they cleaned my car inside & out after service & it smelled really good in the inside More

by Kb13wi.rr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa in Service
May 22, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 20, 2022

I called and spoke with Dave Morrison in service for an appointment. Dave set a convenient time for me the following Monday. I arrived at the dealership and Dave immediately took my truck to one of the tec More

by Clovis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Morrison
May 22, 2022 -

AutoNation Ford Arlington responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

May 18, 2022

Dave was very helpful got the parts in quickly , got me in before it was even scheduled and even had it washed when I picked it up. Steve More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
May 20, 2022 -

AutoNation Ford Arlington responded

Hello Steve, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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