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AutoNation Ford Arlington - Service Center

Arlington, TX

4.7
779 Reviews

779 Reviews of AutoNation Ford Arlington - Service Center

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October 25, 2022

I took my 2021 Explorer in for ambient lighting issues and a recall. The overall service was great! From the communication from Josh my service tech to getting my vehicle back as promised. They even cle More

by AndrewB32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Hromek
Nov 02, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Arlington! If you need more help, our team is available to talk -- safe travels!

October 25, 2022

great service department just came in for an oil change and got great treatment was there only 45 min melissa mosjier is awesome More

by okraiders75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
melissa moshier
Nov 02, 2022 -

AutoNation Ford Arlington responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

October 24, 2022

Service rep wasn't very polite. I was also over charged for service. I had to remind the service agent of the quote she gave me over the phone. If I had not caught the error, I wou More

by v3c3y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Nov 01, 2022 -

AutoNation Ford Arlington responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Arlington take our reviews very seriously. If you'd like, please contact our General Manager at (817) 200-4503. We'd appreciate the chance to make your experience a positive one.

October 24, 2022

The Best satisfying to there customers always leave customers Happy on time and let's you no what is going on and always leave car clean great job More

by Gail McDaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Heiland.
Oct 24, 2022 -

Gail McDaniel responded

Jamie Heiland always professional call him very helpful get the job done very satisfied customer service i will be back and send Friends Thank you 😊 😀 ☺ 🙂 😄 👍

Nov 02, 2022 -

AutoNation Ford Arlington responded

Hi Gail, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Nov 02, 2022 -

Gail McDaniel responded

The Best Professional alway keep you Happy get the Job done Let's go AutoNation Let's keep our FORD number one my 5 one that means I love my FORD TAURUS ITS BEEN GREAT FOR ME .SATISFYING.

October 24, 2022

Peggy was great, got my truck took it in and had it back to me within the hour all serviced. Thank you! More

by barneyv79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Chaney, Lisa Parasrami
Oct 31, 2022 -

AutoNation Ford Arlington responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 24, 2022

This dealership always takes care of my service needs. I have bought 2 cars from them and was very happy with the process. More

by lanell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie in service, Lisa Parasrami
Oct 31, 2022 -

AutoNation Ford Arlington responded

Hello Lanell, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 21, 2022

nice place, nice people, quick service. Dave Morrison took excellent care. I would return in the future. More

by ulothrix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Morrison
Oct 28, 2022 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 20, 2022

They told me about 2 hours, I was out in 45 minutes. They are very friendly and helpful. More

by Kc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim in service.
Oct 27, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 20, 2022

Auto Nation For Arlington delivers! They do what they they will and don’t over promise! More

by b.walke53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy
Oct 27, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 19, 2022

Jaylen is an outstanding service representative. Autonation is lucky to have him on their staff. More

by Allen Griffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaylen Lewis
Oct 27, 2022 -

AutoNation Ford Arlington responded

Hi Allen, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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