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AutoNation Ford Arlington - Service Center

Arlington, TX

4.7
779 Reviews

779 Reviews of AutoNation Ford Arlington - Service Center

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October 31, 2022

I always take my Mustang GT to AutoNation Ford Arlington for service. Josh always takes great care of me! More

by gregk991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Hromek, Lisa Parasrami
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Nov 07, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 31, 2022

Peggy my service advisor did a great job from start to finish getting my Ford Escape repaired! More

by ezduzit52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy
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Nov 07, 2022 -

AutoNation Ford Arlington responded

Hi, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Take care!

October 29, 2022

The people were always friendly, on this this trip in was for a recall and no one tried to sell me anything. which is very nice. I know I have car with over 100K miles. Thanks for not trying to sell me somet More

by scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 06, 2022 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2022

Had recall on car - made an appt and was fixed in 2 hours! Friendly staff More

by Sherrywc17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie holland
Report | Print
Nov 05, 2022 -

AutoNation Ford Arlington responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 28, 2022

I was taken care of at Autonation. I will go there for my service on my truck. Tim was very professional and friendly. Knew his stuff!! More

by jeffrey.silva14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Nov 05, 2022 -

AutoNation Ford Arlington responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 27, 2022

Outstanding customer service. Highly recommended to each person I speak to about maintenance or repairs. More

by Coryrjaco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa, Lisa Parasrami
Report | Print
Nov 04, 2022 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 27, 2022

The entire experience was great! It took a while to get it done but no complaints here. Jayden was very helpful and would definitely do business with him again! More

by SoLoAnGo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 04, 2022 -

AutoNation Ford Arlington responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

October 27, 2022

Great service, friendly staff, got us in and out and very helpful with our questions More

by Cdavis21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh, Lisa Parasrami
Report | Print
Nov 04, 2022 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 26, 2022

Little to no wait to talk to the service provider; polite; knowledgeable service rep.; reasonable repair recommendations; honored the life-time battery promise; clean facility; washed the car!!! Had c More

by pdsouza.phd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do no recall the name of the service rep but he was excellent - African American gentleman , Lisa Parasrami
Report | Print
Nov 03, 2022 -

AutoNation Ford Arlington responded

Hi Pdsouza, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Arlington and we hope to be of service again in the future.

October 26, 2022

Outstanding work. Extremely poor system for service scheduling. Requirement to keep our vehicle without a loaner vehicle for 10 days to do a 2 hour warranty service is More

by mrh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Report | Print
Nov 03, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 200-4503. We hope to hear from you.

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