AutoNation Ford Arlington

It was Mr. Austin Brown the saleman organized friendly straight forward and honest. I will buy my next car with AutoNation Ford. Austin Brown the saleman organized friendly straight forward and honest. I will buy my next car with AutoNation Ford. More

My salesman Bobby really took care of me, great service & upper management really worked with me upper management really worked with me More

Deeply committed to taking care of customers! I have never felt so valued at a car dealership! Thank you Zach and Tony for treating me like I was the most important customer there! I have never felt so valued at a car dealership! Thank you Zach and Tony for treating me like I was the most important customer there! More

Really nice staff and really quick service , whoever washed my car did a great job washed my car did a great job More

Everyone was lovely, the dealership was clean, but the buying experience was questionable. I was told, "one car at one price." Okay, that makes sense. What you see is what you get. However, when looking a buying experience was questionable. I was told, "one car at one price." Okay, that makes sense. What you see is what you get. However, when looking at purchasing one vehicle, my trade-in was valued at $9,600. But when looking at another vehicle, my trade-in value was valued at $7,000. That seems questionable to me, shady, manipulative, and perhaps dishonest. At the end of the day, I purchased a car I liked and it's performing well. However, getting the lesser value on my trade-in makes me feel like I was devalued, and that's a little bothersome. Maybe others have had a better experience than I had; however, I'm not sure I would recommend anyone to the dealership. Dr. Steve More

Really good spot to purchase a vehicle, also great service would recommend it. Thank you service would recommend it. Thank you More

My car needed a part that took some time to get in and they had my car for three weeks. The entire time I was kept informed on the progress by Jay and Peggy and was also offered a loaner car. When my car they had my car for three weeks. The entire time I was kept informed on the progress by Jay and Peggy and was also offered a loaner car. When my car was ready Peggy called me and said she had noticed some chrome coming off one of my switches. She had it fixed, and my car washed and ready for me to pick up, More

Form start to finish it was super unprofessional and overall it was like they were trying to make it difficult to close the transaction. As an out of town buyer it was always “you have to come to the de overall it was like they were trying to make it difficult to close the transaction. As an out of town buyer it was always “you have to come to the dealership” and “no you can’t put a deposit to hold the vehicle, and lastly “we don’t accept out of town financing” even though my lender not only has branches around them but is one of there preferred lenders supposedly. Very poor experience. More

Good experience overall. Would recommend this dealership. Jonathan Smith was our advisor and he was very accommodating when we were shopping. The process took about 3-4 hours Would recommend this dealership. Jonathan Smith was our advisor and he was very accommodating when we were shopping. The process took about 3-4 hours (pretty typical) but we test drove 3 vehicles. The financing through Ford was also an easy process. Kyron walked us through the process very quickly but with loads of knowledge and not pushy. Looking forward to hopefully working with these guys in the future, though I plan on having my vehicle for quite a while! More

Dealership was great and everyone was friendly and patient being that we came in with our two little ones. Made purchasing a vehicle smooth and easy. patient being that we came in with our two little ones. Made purchasing a vehicle smooth and easy. More