Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

AutoNation Ford Arlington

Arlington, TX

Overview
Reviews
Vehicles
4.6
1,212 Reviews
As one of the largest Ford dealerships in the Arlington area, AutoNation Ford Arlington is your local destination for all new and used Ford models. Located just south of the 20 and east of S Cooper St, our showroom is easy to find. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Arlington to learn more.
Contact Dealership

1400 I-20 West

Arlington, TX

76017

Directions

By Type

Showing 1,212 reviews

October 26, 2022

Outstanding work. Extremely poor system for service scheduling. Requirement to keep our vehicle without a loaner vehicle for 10 days to do a 2 hour warranty service is More

by mrh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Report | Print
Nov 03, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 200-4503. We hope to hear from you.

October 25, 2022

I took my 2021 Explorer in for ambient lighting issues and a recall. The overall service was great! From the communication from Josh my service tech to getting my vehicle back as promised. They even cle More

by AndrewB32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Hromek
Report | Print
Nov 02, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Arlington! If you need more help, our team is available to talk -- safe travels!

October 25, 2022

great service department just came in for an oil change and got great treatment was there only 45 min melissa mosjier is awesome More

by okraiders75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
melissa moshier
Report | Print
Nov 02, 2022 -

AutoNation Ford Arlington responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

October 24, 2022

Service rep wasn't very polite. I was also over charged for service. I had to remind the service agent of the quote she gave me over the phone. If I had not caught the error, I wou More

by v3c3y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Report | Print
Nov 01, 2022 -

AutoNation Ford Arlington responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Arlington take our reviews very seriously. If you'd like, please contact our General Manager at (817) 200-4503. We'd appreciate the chance to make your experience a positive one.

October 24, 2022

The Best satisfying to there customers always leave customers Happy on time and let's you no what is going on and always leave car clean great job More

by Gail McDaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Heiland.
Report | Print
Oct 24, 2022 -

Gail McDaniel responded

Jamie Heiland always professional call him very helpful get the job done very satisfied customer service i will be back and send Friends Thank you 😊 😀 ☺ 🙂 😄 👍

Nov 02, 2022 -

AutoNation Ford Arlington responded

Hi Gail, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Nov 02, 2022 -

Gail McDaniel responded

The Best Professional alway keep you Happy get the Job done Let's go AutoNation Let's keep our FORD number one my 5 one that means I love my FORD TAURUS ITS BEEN GREAT FOR ME .SATISFYING.

October 24, 2022

Dave was a great customer service rep. Delivered on his promise to have my car back to me on time. More

by freesnow6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Morris
Report | Print
Oct 31, 2022 -

AutoNation Ford Arlington responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 24, 2022

Peggy was great, got my truck took it in and had it back to me within the hour all serviced. Thank you! More

by barneyv79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Chaney, Lisa Parasrami
Report | Print
Oct 31, 2022 -

AutoNation Ford Arlington responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 24, 2022

This dealership always takes care of my service needs. I have bought 2 cars from them and was very happy with the process. More

by lanell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie in service, Lisa Parasrami
Report | Print
Oct 31, 2022 -

AutoNation Ford Arlington responded

Hello Lanell, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 23, 2022

Customer service was great, Jamie was awesome to work with and my truck was well taken care of. More

by m_segura1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Hyland
Report | Print
Oct 31, 2022 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 22, 2022

Just awful. Trying to turn recalls into repair by charging customers with high estimate. I had to take my car back. More

by diaw.mamadou
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Report | Print
Oct 31, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (817) 200-4503 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

1
...
39
40
41
...
122