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AutoNation Ford Arlington

Arlington, TX

4.6
1,212 Reviews
As one of the largest Ford dealerships in the Arlington area, AutoNation Ford Arlington is your local destination for all new and used Ford models. Located just south of the 20 and east of S Cooper St, our showroom is easy to find. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Arlington to learn more.
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1400 I-20 West

Arlington, TX

76017

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Showing 1,212 reviews

November 29, 2022

It took a week to get an appointment for a headlight issue. Parts were priced hundreds over retail. I had to have parts shipped directly from another dealership (saving $1.000) to complete the work. It More

by ktbradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaylen
Nov 30, 2022 -

AutoNation Ford Arlington responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Arlington take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 200-4503 -- we hope to hear from you soon.

November 28, 2022

very good customer service, everything was explained up front, no surprizes, they even offered to pick me up More

by sarge1091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
November 28, 2022

Very responsible , kind, they help us o lot to buy what we are looking for More

by Tonom226x21924
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sindia Estella, Sergio flores
Nov 30, 2022 -

AutoNation Ford Arlington responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2022

Patient sales advisor with knowledgeable inventory that went the extra mile to help seal the deal! More

by hfetters12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean McCullough
Nov 30, 2022 -

AutoNation Ford Arlington responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2022

I called the morning of for availability on a new Ford Maverick. I was out the door with a new truck the same morning. The transaction was quick and painless. Mr. Bowser worked hard to get me what I wa More

by Smfng
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maverick Bowser & Kyron
November 27, 2022

The service advisor was very good. I needed new battery. I waited 2 hours to get a battery installed. I was told I was next in line after someone was moved out. It took I was told More

by Susan55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoerig
Nov 29, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

November 27, 2022

Worst customer service ever. Sales rep Taylor lies and pretends he’s the prefect sales rep in order to get the deal. His manager Nista Florin is the most unprofessional person in More

by Trina McClinton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Taylor and Nista Florin
Nov 27, 2022 -

Trina McClinton responded

Buyers Beware

Nov 29, 2022 -

AutoNation Ford Arlington responded

Hi Trina, we appreciate you taking the time to respond. The staff at AutoNation Ford Arlington take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 200-4503 -- we hope to hear from you soon.

November 26, 2022

Service was speedy and staff very pleasant, informative, and responsive. I highly recommend this auto dealer More

by shellyuggen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Morrison
Nov 28, 2022 -

AutoNation Ford Arlington responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2022

Autonation took care of my service needs as expected and on time. Would definitely recommend. More

by Chase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Nov 26, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Arlington and we hope to be of service again in the future.

November 25, 2022

Great service,and the car was done when the service technician said that it would be done. More

by beatlesrock191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Morrison
Nov 26, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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