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AutoNation Ford Arlington

Arlington, TX

Overview
Reviews
Vehicles
4.6
1,211 Reviews
As one of the largest Ford dealerships in the Arlington area, AutoNation Ford Arlington is your local destination for all new and used Ford models. Located just south of the 20 and east of S Cooper St, our showroom is easy to find. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Arlington to learn more.
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1400 I-20 West

Arlington, TX

76017

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Showing 1,211 reviews

January 16, 2023

Jamie Heiland is an excellent customer service representative. Very knowledgeable, attentive and helpful. That being said, his assistance is much appreciated every time I come in to have my vehic More

by Deur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Heiland
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Jan 20, 2023 -

AutoNation Ford Arlington responded

HI, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!

January 16, 2023

AutoNation is the ONLY dealership I use. It doesn't matter if I need service or a new vehicle AutoNation is the ONLY dealership for me. They are always polite, friendly, professional and h More

by Robin B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy
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Jan 20, 2023 -

AutoNation Ford Arlington responded

Hi Robin, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Arlington. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 16, 2023

This was the second time that I have used Autonation Arlington for a repair and the service was beyond amazing! I would recommend them to anyone in the DFW area that owns a Ford! The service was great a More

by cmartin.2581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylen and Melissa
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Jan 20, 2023 -

AutoNation Ford Arlington responded

Hi, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Ford Arlington and we hope to be of service again in the future.

January 14, 2023

Josh my consultant was very kind to me answered all my questions and contacted me immediately when the part arrived More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua
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Jan 20, 2023 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

January 13, 2023

Received good service - oil change for one trip, battery replacement the second trip. Communication re status could have been better, but good experiences over all. More

by alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know their names
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Jan 20, 2023 -

AutoNation Ford Arlington responded

Hi, we appreciate you taking the time to leave us a response. Thank you so much for being one of our valued guests, and we look forward to your next visit!

January 12, 2023

The service rep Jaylen lies and try’s to not do any work. He tried to prolong my repair. The sales agent Angel is awful and lies and manipulated me into a higher down payment. This dealership is the worse on More

by poptart98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jaylen, Angel, Chris
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Jan 18, 2023 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (817) 200-4503 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

January 11, 2023

Joshua did an outstanding job explaining the process and kept me informed throughout the process as to what was happening. More

by borck55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hromek
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Jan 13, 2023 -

AutoNation Ford Arlington responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Arlington. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 09, 2023

Was great doing business we these folks. Mr Efrain knew I was there to make a deal and get out. Easy Peasy! Thanks again! More

by lord_fester
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain
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Jan 12, 2023 -

AutoNation Ford Arlington responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

January 09, 2023

Rep was very courteous and checked on me throughout service. Didn’t try to sell any add on services or accessories. More

by Explorer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Jan 12, 2023 -

AutoNation Ford Arlington responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2023

They need a better system for tracking customers, I’ve been here before for a routine oil change and maintenance and they had 0 record of my visit and I had to give them all my details again which was kin More

by gibranfarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Jan 12, 2023 -

AutoNation Ford Arlington responded

Hi, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

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