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AutoNation Ford Arlington

Arlington, TX

Overview
Reviews
Vehicles
4.6
1,211 Reviews
As one of the largest Ford dealerships in the Arlington area, AutoNation Ford Arlington is your local destination for all new and used Ford models. Located just south of the 20 and east of S Cooper St, our showroom is easy to find. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Arlington to learn more.
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1400 I-20 West

Arlington, TX

76017

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Showing 1,211 reviews

February 27, 2023

Service done on time as scheduled. Caught failing battery. Calls customer promptly. Dave Morrison stayed on top of work. More

by RAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Morrison
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Mar 04, 2023 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 27, 2023

Service was good. Service adviser very helpful and patient. He took the time to take me into the service bay to show me the issue with my oil pan. More

by Fordguy1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron?
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Mar 04, 2023 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 25, 2023

It took about 6 hours for the whole buying process which is way too long. The worst part is coming to agreement and the finance department takes forever just to get the paperwork signed. More

by david.dunn22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jake Andrews
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Mar 02, 2023 -

AutoNation Ford Arlington responded

Hi, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 23, 2023

Ricky was a great advocate for us as buyers. Made the process quick and simple. Couldn't ask for an easier, more comprehensive sales experience. Will buy from them again when Broncos can be o More

by Edge Buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Jessup, Sindia Estrella
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Feb 26, 2023 -

AutoNation Ford Arlington responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 21, 2023

Was quoted 2/3 hours and was done faster at 1. 5hrs wait.Very pleased. More

by Jose_c_tavares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Feb 25, 2023 -

AutoNation Ford Arlington responded

Hi Jose, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 18, 2023

VERY GOOD, in and out,no long waiting period . check the spare tire for me More

by marvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa R. Moshier
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Feb 22, 2023 -

AutoNation Ford Arlington responded

We are pleased to hear you had such a positive experience with us, Marvin! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 17, 2023

Amazing service. Went the extra mile to get my car serviced in a timely manner today. More

by SJACKERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe Jason
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Feb 22, 2023 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 15, 2023

Lamont was very helpful, I actually came on the wrong day for my appt and he still fit me in for my oil change. That really helped my week go smoothly. More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamont
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Feb 19, 2023 -

AutoNation Ford Arlington responded

Hello Monica, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 13, 2023

Other than computers being down…Josh was polite and helpful and service time was good. Would have been nice to have car washed and vacuumed. More

by ntomickey
Recommend Dealer
Yes
Employees Worked With
Josh
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Feb 17, 2023 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 13, 2023

I wasn’t able to check the car before I got it because of time constraint. It took me 5 hours before the documentation was finished. More

by MARRIVERA49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Evelyn Jimenez
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Feb 16, 2023 -

AutoNation Ford Arlington responded

Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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