
AutoNation Ford Arlington
Arlington, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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At first I was reluctant. I didn’t get my hopes up. But after 8 hours there Xavier worked his magic and I went off the lot with my first vehicle. I will be recommending y’all I didn’t get my hopes up. But after 8 hours there Xavier worked his magic and I went off the lot with my first vehicle. I will be recommending y’all to others I left a estatic person and a very happy heart. Thank y’all so much for providing my children and I a very dependable car to take them back and forth to the doctors in. Excellent job well done! More
I found the service good, but nothing out of the ordinary. The communication can be better by informing the customer of what is going on in the work area. ordinary. The communication can be better by informing the customer of what is going on in the work area. More
I made an appointment to have some warranty work taken care of. When I went to the “appointment” I learned it would be 2 weeks before they would get to my truck and it had to be left. The appointment is care of. When I went to the “appointment” I learned it would be 2 weeks before they would get to my truck and it had to be left. The appointment is evidently pointless!! After 2 weeks there was no work done. At the 3 week mark I was told they were getting to my truck but had to charge the battery. After 3 ½ weeks I was notified my truck was done. It needed a new battery. That is a ridiculous amount of time for a battery replacement. I think the service department needs to reevaluate their procedures and make appointments that actually mean something. I bought my truck at Auto Nation Ford and was told any warranty work that took excessive time would get me a loaner vehicle. That didn’t happen either. I was VERY disappointed in the entire service experience!! More