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AutoNation Ford Arlington

Arlington, TX

Overview
Reviews
Vehicles
4.6
1,211 Reviews
As one of the largest Ford dealerships in the Arlington area, AutoNation Ford Arlington is your local destination for all new and used Ford models. Located just south of the 20 and east of S Cooper St, our showroom is easy to find. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Arlington to learn more.
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1400 I-20 West

Arlington, TX

76017

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Showing 1,211 reviews

March 20, 2023

My opinion was created when I had a windshield wiper stop working and made an appt then when it was time for the appt I got a call cancelling the appt with the service manger basically laughing at me when I More

by kraby
Recommend Dealer
No
Employees Worked With
don't know
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Mar 23, 2023 -

AutoNation Ford Arlington responded

Hello, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (817) 200-4503. We'd appreciate the chance to make your experience a positive one.

March 20, 2023

Pleasant to work with. Didn't try to upsell un-needed services. Even told me honestly if needed when I thought something was and it wasn't. More

by robink0220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Mar 23, 2023 -

AutoNation Ford Arlington responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 20, 2023

The dealers were beyond helpful and very communicative. Everything ran smoothly from dropping my car off to getting my car. More

by Brittany
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name
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Mar 23, 2023 -

AutoNation Ford Arlington responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 20, 2023

Took my f250 to do an oil change and got a” water in fuel drain fuel” on my dash board now my truck dont run the same takes a while to accelerate More

by rub_ga2304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont know
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Mar 23, 2023 -

AutoNation Ford Arlington responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (817) 200-4503 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon. Take care!

Mar 23, 2023 -

rub_ga2304 responded

I need someone to come check it out today, this is not the way i turn my truck. Now i am scared of moving it and something happens to it.

March 18, 2023

Communication is absolutely horrible, the dealership has the potential to be a wonderful establishment if that simple issue can be solved. More

by J clark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mahmud
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Mar 22, 2023 -

AutoNation Ford Arlington responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 200-4503 to discuss what we can do to help.

March 17, 2023

The service dept was quick to get to my car repair, service was complete & my car was ready 2 days later. The only thing that could have made it better is if they had returned it clean! More

by jrazis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Mar 21, 2023 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 16, 2023

Had an appointment but waited for someone to help me. I was referred to my advisor but he continued to work with previous customer and I was left standing there waiting.(Nick) Finally another advisor s More

by jleferink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
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Mar 19, 2023 -

AutoNation Ford Arlington responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Arlington. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 200-4503. We hope to hear from you.

March 15, 2023

Miss Peggy was awesome bcuz I waited almost 30 mins for somebody to asked if I needed help with at least 4 ppls playing on their cell phones besides that everything was great More

by harrygoudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miss Peggy
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Mar 19, 2023 -

AutoNation Ford Arlington responded

Thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 200-4503 to discuss what we can do to help.

March 10, 2023

Melissa was great and provided excellent customer service I use AutoNation Ford for all auto service needs. More

by nasser.yusuf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
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Mar 13, 2023 -

AutoNation Ford Arlington responded

Hello Nasser, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 09, 2023

Excellent customer service. Can always count on Mahmoud to take care of us. Thanks alot!! 😊 More

by femaletech938
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahmoud Bekheit
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Mar 13, 2023 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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