AutoNation Ford Arlington

Fast cheap helpful nice frendly good to explain will go out of their way for me get what I need that made it easier for me thank you mam. go out of their way for me get what I need that made it easier for me thank you mam. More

Received excellent service and assistance in every phase of of the purchase .Mr. Mahmoud in particular was very courteous and answered all my concerns, (not many) in a very positive way. I would recommend h of of the purchase .Mr. Mahmoud in particular was very courteous and answered all my concerns, (not many) in a very positive way. I would recommend his services any time More

When doing my research, I had multiple dealerships contacting me but I chose AutoNation Ford Arlington because I did not feel pressured and they were very easy to work with. I worked with Scott, Nate, contacting me but I chose AutoNation Ford Arlington because I did not feel pressured and they were very easy to work with. I worked with Scott, Nate, and Tyler to get the new Ford Explorer that I wanted for the payment that I needed to be able to afford it. The guys were very professional and great to work with. I would definitely recommend them all. More

I have dealt with Auto Nation in Arlington for several years in servicing my 2015 Ford Fusion. Peggy has always handled my needs in the Service Center. She and others I have dealt with have been courteo years in servicing my 2015 Ford Fusion. Peggy has always handled my needs in the Service Center. She and others I have dealt with have been courteous and competent. I recently had to to replace the remote starter and spoke with someone else at the Service desk. I was referred to the Parts desk, and told nothing else. The service is agent, whom I did not know, said "That is Parts, not Service." They had to order it and called me the next day when it came in. No one told me anything at that is time either. It would not be work on my car. When I walked back in to the Parts desk to tell me, a different person there looked at me for a few seconds with a variety of looks on his face, then finally asked me, "Has it been programmed for your car?". This was the first I had heard about programming. I told him I didn't know, no one had said anything about that, and asked how to do it. He sent me back to Service to where I started. I had to to bring my the car back another day, because he said he is would need the car all day. They did get it programmed the day I took it back. I was shocked then that it cost me $100 plus tax to have it programmed. Why could the Service Desk not have just told me in the first place, then taken the car in the day the next day when the part came in? Frustrating, and humiliating. (The service agent Who took my car in didn't know about programming the fob, asked someone else who had never heard of it either, finally found to someone who knew and agreed to accept the car. Humiliating as of well, totally unprofessional.) I wish Peggy had.not been busy the morning I first came in about the damaged remote starter fob. Meanwhile, while they were programming my fob, I had a pleasant experience buying a new Maverick pickup with Mahmoud Bekheit. I had talked with him and tested one the day I went there first with my Fusion fob problem. My wife and I drove a hybrid version they had got in, both drove it, and peppered with questions and made the purchase. Mahmoud was professional, congenial, helpful and responsive, not pushy. First time I had even been in the showroom. (But it was surprising that it is took about 2 hours to fill out and sign all the papers for the purchase before to we could be wrote or check for in the vehicle.) I love the Maverick. More

Kenneth Hayes(mech) has taken excellent care of all my vehicles for years, dealership is is always clean & professional. vehicles for years, dealership is is always clean & professional. More

The Saleperson Floyd was very attentive and ensured that I got the best deal . The finance manager was also very experienced and took time to explain all the details I got the best deal . The finance manager was also very experienced and took time to explain all the details More

Great job, I have been dealing with Autonation for some time and have been at several different locations. Most of them have been absolutely terrible. The customer service and the lies and poor service. B time and have been at several different locations. Most of them have been absolutely terrible. The customer service and the lies and poor service. But this location and it’s management have done a great job in improving service needs Service manger is great in trying to correct any mistakes and also does constant checks to prevent any mistakes. Management great job More

Sales rep was good and helpful. Finance man was a challenge but we finally reached a deal. Finance man was a challenge but we finally reached a deal. More

Trey was very good and professional. Everybody was friendly and helpful. I was out quickly, which is what I wanted. Everybody was friendly and helpful. I was out quickly, which is what I wanted. More

Mahmoud is attentive, very helpful, and looks out for his customers best interest. He goes above and beyond to deliver quality service with ease and comfort in what can be a challenging experience in buying customers best interest. He goes above and beyond to deliver quality service with ease and comfort in what can be a challenging experience in buying a vehicle. I would recommend seeing him 10/10 for my next car and for my friends and family. More