AutoNation Ford Arlington

great service and nice people to deal with. the service was done in a timely matter. the service was done in a timely matter. More

Very bad service, get the money quick but we were not be able to pick up the new car for over a week.and we waited for 8 weeks still not get our car plate till now. able to pick up the new car for over a week.and we waited for 8 weeks still not get our car plate till now. More

The Service Team was fantastic in getting my F150 repaired when there was an issue with my sunroof. I appreciate how quickly my truck was fixed and ready to go. Peggy Cheney is my go-to person in repaired when there was an issue with my sunroof. I appreciate how quickly my truck was fixed and ready to go. Peggy Cheney is my go-to person in that department, she is efficient, knowledgeable and makes every effort to keep the customer happy. More

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These guys are great. I am from upstate NY and need an oil change for my F350 deisel. Got a same day appointment and didn't call until about 1:00 PM. Service was comp I am from upstate NY and need an oil change for my F350 deisel. Got a same day appointment and didn't call until about 1:00 PM. Service was completed in less than an hour very efficient. Had a great time talking with the sales folks while I was waiting. More

Phenomenal Service! Great people and very caring. I was very impressed. I really enjoyed my eperience there. Great people and very caring. I was very impressed. I really enjoyed my eperience there. More

When I took the 2022 Ford Escape for a test drive, before buying it, there was some dirt inside. I let Mike, my salesman, know and he got it all cleaned up for me before buying it! Mike was a great help over buying it, there was some dirt inside. I let Mike, my salesman, know and he got it all cleaned up for me before buying it! Mike was a great help overall, and I would definitely go through him again! More

Excellent cuatomet service! Just have to improve the service in warranty claims, because I keep waiting for a Claim I did on My Wheel. And they never respond!!! Just have to improve the service in warranty claims, because I keep waiting for a Claim I did on My Wheel. And they never respond!!! More

The reviews seem great, which is what made me choose this lot to begin with. I was super excited about my purchase initially, however unfortunately for me that was short-lived.... I just got my car from Aut lot to begin with. I was super excited about my purchase initially, however unfortunately for me that was short-lived.... I just got my car from Auto Nation Ford in Arlington 3 weeks ago. Low and behold... as soon as my perm tags come in, I go to pick them up- and my transmission light comes on... literally as soon as I pull into the lot. I immediately go to the service department who advises they do not have a technician qualified at their location to fix/troubleshoot my transmission. He went on to say that it would be A WEEK before my car can be sent to a shop with qualified mechanics, then potentially longer to actually fix it. Trying to remain understanding, I asked if there were loner cars available in the meantime, because again... I JUST GOT THIS CAR 3 WEEKS AGO. He said "No". Literally baffling. I went inside the building and attempted to seek help from others inside the building to no avail. Im really disappointed that when purchasing this vehicle I was sold a dream, I asked before buyingy car, if loners were offered and was lied to.. just to get a sale. Typical right? Right. So here I am, with my first note not even due yet, after spending thousands on a down payment, without a car or loner to get me around in the meantime. Please be cautious before purchasing from here, I can only speak from my personal experience and once an issue occurs they leave you high and dry, with a smile. Updates to come as this progresses. More

Service was awesome! They took care of everything. My car was washed when I picked it up which was a nice surprise They took care of everything. My car was washed when I picked it up which was a nice surprise More