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AutoNation Ford Amherst - Service Center

Amherst, OH

4.8
370 Reviews

370 Reviews of AutoNation Ford Amherst - Service Center

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April 24, 2025

The complete service and attention is top notch. My service advisor made sure all my questions were answered in a timely fashion and the confidence in knowing my truck is serviced properly is by far More

by jrlealjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary, Ronnie
April 15, 2025

They are friendly and reliable the service advisor expert was very helpful and the repairs was good More

by lkoutsaftis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shan
Apr 18, 2025 -

AutoNation Ford Amherst responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

March 17, 2025

service was very easy I appreciated that they understood my time frame work was completed in no time More

by kaschu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori
Mar 21, 2025 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you.

July 13, 2024

I believe I have been taken advantage of by AutoNation. Their service rep claimed that I told her that my battery had been failing for awhile and that I’d had it jumped several times. This is not true, the More

by Antrobousantrobous
Recommend Dealer
No
Employees Worked With
Unknown all phone interaction
Jul 15, 2024 -

AutoNation Ford Amherst responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (440) 296-3021 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 13, 2024

Very efficient and timely. Kaitlyn was very helpful and made sure that if there were any concerns or questions she addressed them More

by hubermartha2 car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin
Jun 15, 2024 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

June 12, 2024

I appreciate the fact that if you are waiting for your vehicle that Autonation washes your car for free More

by Redbirdgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Gregory, Mary
Jun 14, 2024 -

AutoNation Ford Amherst responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2024

Mary was great in getting my car in and serviced especially on a Saturday afternoon More

by spgreen2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary and technician name unknown
Jun 11, 2024 -

AutoNation Ford Amherst responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Amherst! If you ever need help, just give us a call. Happy motoring!

June 05, 2024

10/10 experience, my advisor Kaitlyn was very helpful by answering questions and keeping me up to date throughout my appointment More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
Jun 06, 2024 -

AutoNation Ford Amherst responded

Hi Jordan, we're happy you found our staff to be so helpful during your experience here at AutoNation Ford Amherst. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 27, 2024

I had great service and Shawn was very helpful and he did a fantastic job. Keep up the good work Susan Stephens More

by gringotts731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
May 28, 2024 -

AutoNation Ford Amherst responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Amherst. If you ever need help, just give us a call. Happy motoring!

May 18, 2024

Great service! Wait times and the service times were the same as told to me. So impressed that we scheduled service for our other vehicle before leaving. More

by mrs.layman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
May 20, 2024 -

AutoNation Ford Amherst responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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