AutoNation FIAT North Denver
Northglenn, CO
6 Reviews of AutoNation FIAT North Denver
Avoid if all possible Bottom line: be very cautious when doing business with this dealership. Addendum stickers with bogus charges is another item of concern. Strongly s Bottom line: be very cautious when doing business with this dealership. Addendum stickers with bogus charges is another item of concern. Strongly suggest that everyone should look elsewhere before giving any business to this dealership. The dealership was contacted and provided a price estimate for a 500X. We then traveled two hours to purchase the car but upon arrival, the vehicle had been changed out for another 500X that looked identical. It was just before giving up the money for the down payment when my wife and I asked questions and discovered that this was not the vehicle that we had inquired about. They had substituted it for a 500X that was the same color and options but with scratches and 650 miles. When we inquired as to the specifics of how this vehicle arrived at the mileage and condition we were not provided any factual information but we were informed that the vehicle that we had discussed via email and phone calls was going to be used as a service loaner. Bait and Switch is the term given to unscrupulous car dealers such as this and we did call FIAT corporate to lodge this complaint. We will now be driving 6 hours to New Mexico to find a vehicle that is optioned the way that we were looking to purchase. More
Great salesman, poor supervisor. Marvin my salesman did a great job in showing me the vehicle that I was interested in. As far as the salesman supervisor Bob, not so much. The ad Marvin my salesman did a great job in showing me the vehicle that I was interested in. As far as the salesman supervisor Bob, not so much. The ad on CARFAX shows a complete vehicle. The vehicle on the lot is missing a foglight hole cover and the antenna mast. According to Bob the supervisor, he had no more money in his bank to spend and couldn't get the parts. I still purchased the vehicle because it runs and looks great. The parts that at my cost is just under $100. Could you imagine what your cost is without the mark up? Glad to see how you treat customers. Now I can see why Elway wouldn't want his name on your dealerships. More
The whole experience was great. I've been looking for a new car for several months and was not only intimidated by purchasing a car on my own as a single woman but also was made to feel intimidated by so a new car for several months and was not only intimidated by purchasing a car on my own as a single woman but also was made to feel intimidated by some of the sales men that I had encountered. Dale was wonderful and very helpful in showing me cars, letting me test drive them and answering my questions. Not once did I ever feel like he was pressuring me. I love my new fiat and don't think I would of purchased it from them if I would not have received the great service I got from all involved in my purchase. Thank You!! More
Dale my salesman was very helpful as a new sales person to the dealership he was very knowledgeable and if he didn't know an answer he would go find the answer for me. Everyone at the dealership was very f to the dealership he was very knowledgeable and if he didn't know an answer he would go find the answer for me. Everyone at the dealership was very friendly. Monte took time out of his night to help us out and Luke walked us through the financing. Would recommend buying a car from Go Fiat. Oh and I love my new car! More
Fantastic service, they really know their Fiats. Ordered a specific car with no issues, no deposit, no complaints. Monty is a great salesman, friendly and informed. a specific car with no issues, no deposit, no complaints. Monty is a great salesman, friendly and informed. More
Dealer ok when buying but once your out the door with your vehicle, Dealer does not return phone calls. If you find something wrong with vehicle, there is a bunch of eye rolling and big sighs. your vehicle, Dealer does not return phone calls. If you find something wrong with vehicle, there is a bunch of eye rolling and big sighs. More