AutoNation Dodge Ram Colorado Springs - Service Center

Amanda kept me up To date with the status during the day - I appreciated the texts - I appreciated the texts More

Usually no problem with service but this past oil change, did not go as well. Took over 30 minutes to check in and even longer to check out. Wanted to buy an oil package but they couldn't figure out how to did not go as well. Took over 30 minutes to check in and even longer to check out. Wanted to buy an oil package but they couldn't figure out how to do it. No oil change reminder on the windshield either. The old one was left on the windshield. I know there was an ownership change but that was a while ago. Everyone seems to have computer problems, still. The servicewriter was very friendly and helpful but things just took way to long. More

I like that the dealership is doing appointments for simple maintenance and that they check all other items simple maintenance and that they check all other items More

Amazing, helpful, caring and gets the job done! I bought my car from them and take my car there for service. Always taken care of with care and always answers my questions! Kerp.up.the great work! I bought my car from them and take my car there for service. Always taken care of with care and always answers my questions! Kerp.up.the great work! More

I made an appointment for my 15,000 mile oil change and they were ready for me. All the work was done in a timely manner and was finished in less time than I thought. A complete listing of all the work tha they were ready for me. All the work was done in a timely manner and was finished in less time than I thought. A complete listing of all the work that was done, and the charge for the service was less than I expected. I highly recommend this location for automotive experience. More

Wow - this place is outrageous. After going to this dealership 3 TIMES for not starting you think they would have gotten to the root of the problem. Well turns out that after the w After going to this dealership 3 TIMES for not starting you think they would have gotten to the root of the problem. Well turns out that after the warranty problems being fixed (exhaust leak, shifter locked, new battery, and leaking manifolds) this truck would be a champ. Well turns out I had to take it back 2 days after getting it back for manifold problems. At first I called and spoke to Lisa the service manager. She was very helpful and great to work with at first. Then when I get my truck back and a couple days later I’m told it was a loose bolt from the starter. Now after having my truck there 3 separate times for it not starting you’d think this would have been caught early on and not impeded my day shortly after picking my truck up two days prior. Well I try to speak with Lisa and left her voice mails to talk about how this problem was 1 never corrected or 2 could this could have been a mere mistake with the tech when replacing my manifolds or when I paid to have my batter replaced ($440 dollars later). I felt $220 for a loose screw adjustment and three times prior was a little uncalled for. Had she called me back and spoken to me like a supervisor should, there could have been an understanding but I’m left with no response. The advisor couldn’t tell me anything else either. I use to like this dealership but after this I will be taking my business somewhere else. The standards are just not up to par with what I call customer satisfaction. More

Took vehicle in for service. Wanted to fix driver's side axle, and check brakes. Said brakes were fine but have an oil leak from oil pan gasket. Fixed the axle and oil pan leak. Wanted to fix driver's side axle, and check brakes. Said brakes were fine but have an oil leak from oil pan gasket. Fixed the axle and oil pan leak. A couple of days later, we had rain and brakes were grinding. Will take it back later after getting some more money for this fix. Service was quick, but still costed a bunch of money. More

The Dealer was better when we didn’t have to make appointment for oil change, now is inconvenience for a lot of people and we need to find another place for an oil change. Calling to make an appointm appointment for oil change, now is inconvenience for a lot of people and we need to find another place for an oil change. Calling to make an appointment is a pain in the neck . More

I have 6 free oil changes that I got when I purchased my car. I was told to call couple hours before I come in so they can order my filter cause it's not a dodge. So I've called in like asked. They have car. I was told to call couple hours before I come in so they can order my filter cause it's not a dodge. So I've called in like asked. They have either not ordered the flyer by time I get there and want me to wait 2 hours for it to get there or this last time I called in and got hung up on twice so I brought my own filter. Then I show up and there's a3 hour wait. Said I'll come back tomorrow can you order my filter. They refused to order it. I shouldn't have to supply my own filter for a FREE oil change. There was no offer of reimbursement for me having to bring my own filter. I will not take my car there after my free oil changes run out. It's been a nightmare every time I've taken my car in. More

I took my truck in for an oil change and ended up spending over a grand on all the extras like filters etc which isn’t really the purpose of this…while my truck was being serviced they cracked my fro spending over a grand on all the extras like filters etc which isn’t really the purpose of this…while my truck was being serviced they cracked my front windshield and tried to say that they didn’t. The worst part was they negated to take pics when I dropped it off and tried to back out of fixing it. The service manager pointed out other dings and tried saying the damage was already there. It took going over her head to get it fixed. Was not impressed. They ultimately took care of it, but not without a great deal of heartache. More