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AutoNation Dodge Ram Colorado Springs - Service Center
Colorado Springs, CO
195 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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195 Reviews of AutoNation Dodge Ram Colorado Springs - Service Center
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August 01, 2023
Helpful in the buying process. Haven't been very impressed with the maintenance services there. It took 3 hours to get an oil change with poor communication on when to pick up the Haven't been very impressed with the maintenance services there. It took 3 hours to get an oil change with poor communication on when to pick up the vehicle. More
by jmj1320
Employees Worked With
Robyn
August 01, 2023
Disappointed this visit as I had to return to get reset on oil change completed.they did not update oil change windshield sticker.They said they checked the brakes and battery but I find that hard to belie on oil change completed.they did not update oil change windshield sticker.They said they checked the brakes and battery but I find that hard to believe .dust was not disturbed on battery cover. More
by Joe Weiss
Employees Worked With
N/A
July 29, 2023
You make an Appt. for service at 8 am and no follow up all day until I call and told, sorry we only have 1 diesel mechanic on duty-REALLY. I dropped it off for a check for service at 8 am and no follow up all day until I call and told, sorry we only have 1 diesel mechanic on duty-REALLY. I dropped it off for a check engine light that came on and my truck was there all day Thursday and all day Friday and finally I could come Sat ....also been waiting over a year for recall items to be fixed. When Brock ( service advisor) was there he was awesome and quick to update me. My last advisor sucked-I had to call him everyday, however I'd blame management for not having the proper staff on duty in both service and mechanics on duty. I am under warranty but I'm afraid to bring truck back in for recalls--might be there for weeks with your ability to get vehicles repaired in a timely manor. More
by frf_inc
Employees Worked With
xxxxxxxx
July 29, 2023
I went to the dealership to have my oil and filter changed and soon after the service advisor told me they had no oil for my vehicle, so I m to believe the service and parts departments had no oil tha changed and soon after the service advisor told me they had no oil for my vehicle, so I m to believe the service and parts departments had no oil that was compatible with my vehicle! Don’t believe it. More
by Randolphjohnston
Employees Worked With
Don’t know the name
July 28, 2023
Nice and clean, but lack follow through with clients. Need to keep them up on the status of the work being done. I spent 4 hours there for a oil change and a map update. Need to keep them up on the status of the work being done. I spent 4 hours there for a oil change and a map update. More
by rick
Employees Worked With
Albert Risch, Joel Garbe
July 28, 2023
My first experience since they took over COS Dodge. Good experience for the most part…. I don’t like how I can’t reach the dealership directly and have to go through a 1-800 number. Other than that, se Good experience for the most part…. I don’t like how I can’t reach the dealership directly and have to go through a 1-800 number. Other than that, seems ok so far. More
by carriann1111
Employees Worked With
Topher, Kaileigh
July 27, 2023
The service associate was helpful and answered all of my questions, but the service cashier lied to my when she told me that if I took this survey I would received a $100.00, credit to be used on my next se questions, but the service cashier lied to my when she told me that if I took this survey I would received a $100.00, credit to be used on my next service or in the parts department. But as the email indicated I would be entered for a CHANCE to win up to $100.00, in gas vouchers. Clearly I was lied to. More
by aaronv96
Employees Worked With
Albert Risch, Joel Garbe
