AutoNation Dodge Ram Colorado Springs - Service Center
Colorado Springs, CO
195 Reviews of AutoNation Dodge Ram Colorado Springs - Service Center
Coming from a big company, we have a lot of trucks. The truck we sent in was the owners truck and when the owner gets his truck back and its beyond worse than what it was when we sent it is its frustra The truck we sent in was the owners truck and when the owner gets his truck back and its beyond worse than what it was when we sent it is its frustrating. What is even worse the numbers i called and people i tried to get ahold of never answered and never gave me a call back. so i do believe i will not ever bring any company vehicle here again. More
Transparent and friendly staff. I brought my truck in for service. The technician was thorough and even though he couldn't find the problem at first, he had no quams keeping my truc I brought my truck in for service. The technician was thorough and even though he couldn't find the problem at first, he had no quams keeping my truck and spending a little extra time trying to figure it out. Which worked! Thermostat was sticking at random. Replaced and moving right along. More
The dealership got my truck in on time and completed the service the same day. They kept me informed. This is the second time I have used this dealership for a warranty repair and I will continue to go ther service the same day. They kept me informed. This is the second time I have used this dealership for a warranty repair and I will continue to go there for all of the service and repair to my truck. More
The service department absolutely gouges their customers. $600 to replace fuel filters, $250 to replace 1 air filter & 1 cabin filter, $75 to rotate tires, $265 for an oil change, $205 to change differentia $600 to replace fuel filters, $250 to replace 1 air filter & 1 cabin filter, $75 to rotate tires, $265 for an oil change, $205 to change differential fluid. I feel sorry for the employees that have to face their customers after being ripped off by this predatory dealership. I will never step foot in that building again. I’m not sure what has happened because I never used to have to pay these types of fees. Shame on this dealership. More
I had a recall notice to complete. AutoNation did a fantastic job. My tech advisor, Rachel, was quite detailed about what I should expect and how long it would take. She was fantastic AutoNation did a fantastic job. My tech advisor, Rachel, was quite detailed about what I should expect and how long it would take. She was fantastic and did a great job. More
Slowest services, especially when you bring your vehicle in for a recall service. Took 9 hrs to do a high pressure fuel pump inspection. Never got any status updates on service completion. in for a recall service. Took 9 hrs to do a high pressure fuel pump inspection. Never got any status updates on service completion. More
Could be better organized and better staffed for maintenance. The initial lady who checked me in could not understand English and got my scheduled service wrong. I had an appointment at 7:00AM and maintenance. The initial lady who checked me in could not understand English and got my scheduled service wrong. I had an appointment at 7:00AM and arrived several minutes early, but still waited 15 minutes before anyone even came to talk to me and overall it took over three hours just to update software due to a recall. Coffee machine was broken in the waiting area. More
Came in for an oil change and tire rotation. My service representative took the time to set me up with a maintenance plan which will save me a good deal of money. Thanks My service representative took the time to set me up with a maintenance plan which will save me a good deal of money. Thanks More