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AutoNation Dodge Ram Colorado Springs - Service Center

Colorado Springs, CO

3.6
195 Reviews

195 Reviews of AutoNation Dodge Ram Colorado Springs - Service Center

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December 06, 2023

They provided a quick oil change service. I have used this store for many years with no issues. More

by structures.jg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Risch, Joel Garbe
Dec 08, 2023 -

AutoNation Dodge Ram Colorado Springs responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 06, 2023

Coming from a big company, we have a lot of trucks. The truck we sent in was the owners truck and when the owner gets his truck back and its beyond worse than what it was when we sent it is its frustra More

by tkraus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Albert Risch, Joel Garbe
Dec 07, 2023 -

AutoNation Dodge Ram Colorado Springs responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

December 06, 2023

Transparent and friendly staff. I brought my truck in for service. The technician was thorough and even though he couldn't find the problem at first, he had no quams keeping my truc More

by carri.trammell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Risch, Joel Garbe
Dec 08, 2023 -

AutoNation Dodge Ram Colorado Springs responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 26, 2023

The dealership got my truck in on time and completed the service the same day. They kept me informed. This is the second time I have used this dealership for a warranty repair and I will continue to go ther More

by SAS Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Nov 28, 2023 -

AutoNation Dodge Ram Colorado Springs responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2023

The service department absolutely gouges their customers. $600 to replace fuel filters, $250 to replace 1 air filter & 1 cabin filter, $75 to rotate tires, $265 for an oil change, $205 to change differentia More

by Gouged customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel Garbe
Nov 16, 2023 -

AutoNation Dodge Ram Colorado Springs responded

Hi, we are deeply disappointed by your experience at AutoNation Dodge Ram Colorado Springs. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (719) 653-0652 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

November 15, 2023

I had a recall notice to complete. AutoNation did a fantastic job. My tech advisor, Rachel, was quite detailed about what I should expect and how long it would take. She was fantastic More

by RockyMountainFan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Nov 16, 2023 -

AutoNation Dodge Ram Colorado Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Dodge Ram Colorado Springs. If you ever need help, just give us a call. Happy motoring!

November 13, 2023

Slowest services, especially when you bring your vehicle in for a recall service. Took 9 hrs to do a high pressure fuel pump inspection. Never got any status updates on service completion. More

by balon.sherwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Myra Tjaden
Nov 15, 2023 -

AutoNation Dodge Ram Colorado Springs responded

Hi, we are deeply disappointed by your experience at AutoNation Dodge Ram Colorado Springs. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (719) 653-0652 to discuss what we can do to help.

November 09, 2023

Could be better organized and better staffed for maintenance. The initial lady who checked me in could not understand English and got my scheduled service wrong. I had an appointment at 7:00AM and More

by fm2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The lady who initially checked me in could not understand English and got my scheduled service wrong, Albert Risch, Joel Garbe
Nov 11, 2023 -

AutoNation Dodge Ram Colorado Springs responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (719) 653-0652. We hope to hear from you.

November 07, 2023

This dealership and the service writer were very courteous and professional. The technician doing the work was well trained and competent More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Nov 09, 2023 -

AutoNation Dodge Ram Colorado Springs responded

Hello Craig, thank you; we appreciate your feedback! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 02, 2023

Came in for an oil change and tire rotation. My service representative took the time to set me up with a maintenance plan which will save me a good deal of money. Thanks More

by RAM Lmd Lghn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Risch, Joel Garbe
Nov 04, 2023 -

AutoNation Dodge Ram Colorado Springs responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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