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AutoNation Dodge Ram Colorado Springs - Service Center

Colorado Springs, CO

3.6
195 Reviews

195 Reviews of AutoNation Dodge Ram Colorado Springs - Service Center

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December 28, 2022

Warranty work on my 4 wheel drive system! Travis in Service did a great job providing communication and guiding a quick and complete repair! More

by rdbvetsx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
December 26, 2022

I have parts on order since August 2022. I call every month for update. When I expect a call from service on update, I never get a call. More

by leebush737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
December 20, 2022

As many times since 2019 I'm pleased with the service of Auto Nation Ram. They have always prompt and helpful with any service that I had needed. More

by gr1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure of name
December 15, 2022

The service department missed the Exaust leak on the right side during inspections and oil changes since I bought the truck with 23000 miles. Now the truck is out of warranty and I will have to take car More

by Hailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russel good, Cody ok
Dec 19, 2022 -

AutoNation Dodge Ram Colorado Springs responded

Hi Hailey, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (719) 653-0652 to discuss what we can do to help.

December 11, 2022

Recommendation to put in OEM MAP sensor before diagnostic cost me $180.00. Instead of endurance insurance coverage taking this bill so no I’m not happy. More

by alfred2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
August 09, 2022

Dealerships tend to get a bad rap for their efforts and tactics, but Colorado Springs Dodge and their service team have ALWAYS come through for me. Service advisor Brock has always been a great help and t More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brock Diehl
Aug 09, 2022 -

AutoNation Dodge Ram Colorado Springs responded

Bill - thank you so much for trusting Colorado Springs Dodge with the care of your RAM! Brock & the team are truly honored to receive your support and look forward to seeing you at your next visit. Take care and thanks again!

July 17, 2022

Title: Never Trust a Smile. This complaint is on the front desk girl name Kayleigh. My family took our 2018 Dodge Caravan to Dodge to get service 2 months ago 5/22. Kayleigh More

by bully331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayleigh
Jul 20, 2022 -

AutoNation Dodge Ram Colorado Springs responded

Thank you for sharing this information with us. As our valued customer, we truly appreciate your feedback. We strive to meet high expectations, and we're disappointed to hear that we missed the mark here. Please feel free to contact us at customerrelations@coloradospringsdodge.com or 844-301-3646 if you would like to discuss this matter further. Thank you for taking the time to reach out and we hope to work with you again in the future.

Jul 22, 2022 -

bully331 responded

Why should i have to call you guys, you suppose to call me, im the customer, im the Victim. Respectfully Yours; The Bully Family

June 23, 2022

Service department is outstanding. I interacted with at least 5 different people and they were all highly responsive. Nick was fantastic and my invoice was about 60% of the quote. More

by dkelson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Todd?, female driver , receptionist, other service
Jun 23, 2022 -

AutoNation Dodge Ram Colorado Springs responded

Thank you for the kind review! We're happy to hear you had a pleasant visit with our Colorado Springs Dodge service team and we hope to see you again next time. Take care!

March 30, 2022

Kaylee is Amazing. Best service ever. Kaylee answered All my questions plus she went over Everything thoroughly with me. Kaylee is Awesome! More

by eugenesprings555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaylee
Mar 31, 2022 -

AutoNation Dodge Ram Colorado Springs responded

Thank you for leaving Kaylee your five-star review! We look forward to assisting you again with all your automotive needs! - Colorado Springs Dodge

Apr 04, 2022 -

eugenesprings555 responded

You are Welcome. Again Thanks Kayleigh!

March 27, 2022

I do not understand why anyone would give Colorado Springs Dodge anything other than an excellent rating. Based on my most recent visit, the entire Service Department staff was professional, knowledg More

by Forddc2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Rondina
Mar 29, 2022 -

AutoNation Dodge Ram Colorado Springs responded

Thank you so much for the kind review! We appreciate you trusting the Colorado Springs Dodge team with your truck and are happy to hear that Lisa took such wonderful care of you during your recent visit. Thanks again for the kind words and we'll see you next time!

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