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AutoNation Dodge Ram Colorado Springs - Service Center

Colorado Springs, CO

3.6
195 Reviews

195 Reviews of AutoNation Dodge Ram Colorado Springs - Service Center

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April 11, 2023

New Owner. We made appointment to have a Recall fixed. They let us arrive knowing they didn't have the parts for the Recall. We had an oil change done. Stil More

by Teresa Runion
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Risch, Joel Garbe
Apr 26, 2023 -

AutoNation Dodge Ram Colorado Springs responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (719) 653-0652. We hope to hear from you.

April 09, 2023

Service department does really good work. Had a problem with advisor turnover. Had a back order part finally come in nobody called until I called because the advisor I was working with quit s More

by c.strubhar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Garbe
Apr 26, 2023 -

AutoNation Dodge Ram Colorado Springs responded

Hi, thank you for taking the time to leave us feedback. If you need more help, our team is available to talk -- safe travels!

April 06, 2023

The service department is great. They always answer any questions I have and service my vehicle in a timely manner. More

by donnajramirez
Recommend Dealer
Yes
Employees Worked With
Travis, Joel Garbe
Apr 08, 2023 -

AutoNation Dodge Ram Colorado Springs responded

Hi Donnajramirez, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 02, 2023

Serviceman quickly responded to me. Assess what was needed and requested and promptly processed the job ticket. Work time was close to estimate and car was returned clean and paperwork More

by Billtalbott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Risch, Joel Garbe
Apr 04, 2023 -

AutoNation Dodge Ram Colorado Springs responded

Hello, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 30, 2023

The computer for diagnostics was down the night before my appt. No call giving heads up. They did agree to get me in two days later rather than wait another three weeks More

by Yar_sretlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Albert Risch, Joel Garbe
Apr 03, 2023 -

AutoNation Dodge Ram Colorado Springs responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (719) 653-0652 -- we hope to hear from you soon.

March 29, 2023

Disappointed in lack of follow up on what should have been covered by a very expensive 36 month, 36k warranty purchased from AutoNation. I left the truck for two days and was told the question was in fin More

by Barnowl79Barnowl
Recommend Dealer
No
Employees Worked With
Kayleigh Garcia
Apr 01, 2023 -

AutoNation Dodge Ram Colorado Springs responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Dodge Ram Colorado Springs take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (719) 653-0652. We hope to hear from you.

May 01, 2023 -

Barnowl79Barnowl responded

I have left a message with your front desk. When I attempted to call back your phone system would not let me talk to anyone. I then talked to Ms. Garcia and she said she would call me back. That was two weeks ago. I at my wits end on this.

March 26, 2023

Quick and courteous, walked around and even though car was in service I could talk to salesman without pressure. More

by Joetori
Recommend Dealer
Yes
Employees Worked With
Joel Garbe
Mar 30, 2023 -

AutoNation Dodge Ram Colorado Springs responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 25, 2023

Very professional and friendly, although the issue with my truck was minor, they had my truck repaired in no time! Highly recommend! Good job! More

by Mrbush809
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 30, 2023 -

AutoNation Dodge Ram Colorado Springs responded

Hi, thank you so much for your positive comments about AutoNation Dodge Ram Colorado Springs! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 20, 2023

They are efficient, courteous, knowledgeable, clean and well versed in the care of my RAM More

by GIFF
Recommend Dealer
Yes
Employees Worked With
Albert Risch, Joel Garbe
Mar 24, 2023 -

AutoNation Dodge Ram Colorado Springs responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 20, 2023

Kailey was very helpful over the phone, while attempting to help my daughter who was away at college. She checked with the technician, and then was able to get us in early while daughter home from college. More

by Keith123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kailey
Mar 24, 2023 -

AutoNation Dodge Ram Colorado Springs responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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