AutoNation Dodge Ram Colorado Springs - Service Center
Colorado Springs, CO
195 Reviews of AutoNation Dodge Ram Colorado Springs - Service Center
New Owner. We made appointment to have a Recall fixed. They let us arrive knowing they didn't have the parts for the Recall. We had an oil change done. Stil We made appointment to have a Recall fixed. They let us arrive knowing they didn't have the parts for the Recall. We had an oil change done. Still waiting on the recall fix. :-{ More
Service department does really good work. Had a problem with advisor turnover. Had a back order part finally come in nobody called until I called because the advisor I was working with quit s Had a problem with advisor turnover. Had a back order part finally come in nobody called until I called because the advisor I was working with quit so my case fell to nobody. When I did get in everything went smooth. More
Serviceman quickly responded to me. Assess what was needed and requested and promptly processed the job ticket. Work time was close to estimate and car was returned clean and paperwork Assess what was needed and requested and promptly processed the job ticket. Work time was close to estimate and car was returned clean and paperwork was processed. Very responsible workforce. More
The computer for diagnostics was down the night before my appt. No call giving heads up. They did agree to get me in two days later rather than wait another three weeks appt. No call giving heads up. They did agree to get me in two days later rather than wait another three weeks More
Disappointed in lack of follow up on what should have been covered by a very expensive 36 month, 36k warranty purchased from AutoNation. I left the truck for two days and was told the question was in fin been covered by a very expensive 36 month, 36k warranty purchased from AutoNation. I left the truck for two days and was told the question was in finance leadership. I spoke with a senior sales manager, Paul, and his attitude was very negative and did not offer any assistance. I have not heard back since picking up the truck on 17 March. Not a great way to begin a relationship with Colorado Springs newest dealership. More
Kailey was very helpful over the phone, while attempting to help my daughter who was away at college. She checked with the technician, and then was able to get us in early while daughter home from college. to help my daughter who was away at college. She checked with the technician, and then was able to get us in early while daughter home from college. She made calls and coordinated to get the right repairs done in a timely manner. We appreciated her help very much! More