AutoNation Dodge Ram Colorado Springs - Service Center

Didn’t have to wait long before they got my truck in and the service was prompt. the service was prompt. More

They fixed my car and their communication throughout the entire process was great. Will go back again entire process was great. Will go back again More

Glad They were able to get me back on the road. It took a few days but I did not have an appointment. I had to have my vehicle towed there, Shawn was helpful! It took a few days but I did not have an appointment. I had to have my vehicle towed there, Shawn was helpful! More

I have a '21 Dodge Ram Promaster with a Winnebagocamper build on top. a Travato. Just to be clear....but really, it's the dodge ram that needed the oil change, the transmission flush, and the radiator co build on top. a Travato. Just to be clear....but really, it's the dodge ram that needed the oil change, the transmission flush, and the radiator coolant flush. They are v short staffed in the service dept., but they helped out, I was able to get a shuttle ride all the way home. They had the van all day. No big deal. I got a quote for service online. I wanted to be sure they used MOPAR products and I could not get the service person to indicate the part numbers or brands they used. This was v. frustrating. she reassured me verbally that I was getting exactly what I should be getting, but would not re-write the quote. I just bought this vehicle. I take immaculate care and keep records. I really wanted to know what KIND OF SYNTHETIC OIL, WHAT PART NUMBER OIL FILTER, WHAT BRAND OF COOLANT, why is that so hard?? It helps my brain not have to remember, it proves proper care had been taken. I would STILL want follow up on this but I'm not going to hold my breath. I would not recommend this dealership for this reason. Everyone CAN do better, and should strive to do better. Even short-staffed. Thank you to everyone who took care of me and the van. But when you pay $!00,000 for your home on wheels, you NEED to know it is being taken care. I'd give you less stars but there wasn't anything wrong with the actual work..... More

I have used this dealership since 1986 and over the years they have been my #1 place for all my MOPARS! I became friends over the 37 Years with the recently retired Service Director (Andy Barela) when I had they have been my #1 place for all my MOPARS! I became friends over the 37 Years with the recently retired Service Director (Andy Barela) when I had an issue with my 1986 Shelby Daytona. I was concerned when he retired because I have some upper end/expensive MOPARS (TRX in this case, but also Viper) that require no impact tools and a careful handling. The new Service Manager (Lisa) allowed my usual customer experience/interaction to continue. Also, Travis (known since 1998 and he's the SRT, Hellcat, and TRX tech) and Marcos replaced the Bilstein Blackhawk e2 front drivers assembly at 685 miles on my brand new TRX because the hose was leaking from factory. This was an involved job and they did a great job babying my near $100K specialty truck. More

They seem to be very understaffed in the service department receiving area even though there were a lot of people at desks inside that was also part of the service Department. department receiving area even though there were a lot of people at desks inside that was also part of the service Department. More

I had no idea that an appointment was now needed for an oil change and they were great fitting me in while I waited. oil change and they were great fitting me in while I waited. More

My service tech, Aaron, was friendly and knowledgeable. He kept me updated and I wasn’t there long as well. The waiting room was clean and comfortable too. He kept me updated and I wasn’t there long as well. The waiting room was clean and comfortable too. More

I came in without an appointment and was seen right away. I was more than fairly treated by the service writer. I will continue to use this service for my vehicle. I was more than fairly treated by the service writer. I will continue to use this service for my vehicle. More

Claimed they couldn’t work on my Jeep trans because they are not a Jeep dealer, funny because it says Jeep right on their service door, should have told me that when I dropped it off and I would have took i are not a Jeep dealer, funny because it says Jeep right on their service door, should have told me that when I dropped it off and I would have took it somewhere else. Wasted $331 for an update on a transmission they claimed they couldn’t work on, still doing the same thing. Total waste of my time and money. More