AutoNation Dodge Ram Broadway - Service Center

bad customer service I purchased a 2019 Ram 2500 on 6/29/2019, running board and other parts needs to be ordered to get installed. As 7/4 was approaching, I expect there I purchased a 2019 Ram 2500 on 6/29/2019, running board and other parts needs to be ordered to get installed. As 7/4 was approaching, I expect there will be delay fro arrival of the parts. It is 8/5/2019 today, I called the service department to check on the status. My responses " The gentleman handling your case is not in today. " Really? Is this how customer service work? Over a month of waiting and I have no answer or status on when parts can be installed to my vehicle ? More

Service Department Service Advisor Alan Taylor went above and beyond in taking care of my Town and Country. He researched what I had asked the service department to per Service Advisor Alan Taylor went above and beyond in taking care of my Town and Country. He researched what I had asked the service department to perform before going ahead with the work and let me know precisely what was involved. They could have gone ahead with my request which would have left me in a bind needing another $1300 worth of improvements. We agreed that at this time it wasn't a necessary service for my vehicle. I appreciated his honesty and ethics. I will always take my business to Brandon Dodge. More

Came out with a SUV John was very helpful and not too pushy. If I’m honest I don’t like dealerships but this was a good experience.. John kept checking in to see it was John was very helpful and not too pushy. If I’m honest I don’t like dealerships but this was a good experience.. John kept checking in to see it was what I wanted, they also did a great job listening to my needs financially. I actually walked out the door happy with my vehicle and feeling comfortable about getting a new car.. Also I need to say that everyone working here was super friendly and nice. More

Superb Service Took our 18 Charger SRT 392 into the shop for a oil leak that had been at another Dodge dealer twice & they failed to fix it and then Intried a differ Took our 18 Charger SRT 392 into the shop for a oil leak that had been at another Dodge dealer twice & they failed to fix it and then Intried a different one & that service center fell flat also, thus off to Brandon Dodge. Without a doubt this service center knows what they are doing and do a outstanding job. Was even able to talk to the mechanic doing the actual work & see 1st hand what he had found & fixed. Only have 2 minor complaints and that’s how they have a 100 mile a day restriction on rental vehicles & we live abut 150 miles away & they would not waver on changing the millage & we never receive a follow up call from the service writer about what the mechanic found. However, that is being very nit picky as otherwise the service department was superb & well worth a 300 mile round trip to fix the vehicle. More

totally satisfied I normally don't give reviews but I felt it necessary to let the public know about Brandon Dodge in Littleton Colorado. I have traded with Brandon Dod I normally don't give reviews but I felt it necessary to let the public know about Brandon Dodge in Littleton Colorado. I have traded with Brandon Dodge since 2010. I've purchased or leased 11 cars or trucks. Some new and some used. I have never been lied to or made false promises. I do not purchase from one particular sales person. No need to worry about the V.I.P treatment. It doesn't matter how much money one spends, if Service it poor then the vehicle is poor. I have nothing but super service at Brandon Dodge. The oil change system is fantastic. They actually inspect my vehicle every time I get an oil change. If I happen to go to a restaurant, their service advisors send my inspection via text. I can even pay for the service before I return. I bring my wife's BMW to the Express Lane They even install BMW filters that I request. A couple of time I brought my own filters for the BMW. No Hassle!!!! Do yourself a favor and give Brandon Dodge a try. You will be treated better than you expect. More

Great Service Have always taken good care of my vehicle. Wonderful people and always consistent service.Employees take pride in their work and treat me like a custo Have always taken good care of my vehicle. Wonderful people and always consistent service.Employees take pride in their work and treat me like a customer should be treated More

Always quick (within reason) and do their best sverytime I’ve had multiple issues with my 2017 Ram 2500 (I work it hard and I realize it’s a machine and it’s going to break) and everyone at Brandon dodge doe I’ve had multiple issues with my 2017 Ram 2500 (I work it hard and I realize it’s a machine and it’s going to break) and everyone at Brandon dodge does their best to get me back on the road ASAP. I enjoy service here so much I do my best to get all accessories and maintenance done here when I can and I actually came back to get the lifetime maxcare!! (Which I was super lucky on the day I came in becuase it was the last day Chrysler will offer it!!!) keep up the great work guys! More

Great service I’ve been through many dealerships service departments and this one has always stood out. Always got in and out for oil changes and warranty repairs w I’ve been through many dealerships service departments and this one has always stood out. Always got in and out for oil changes and warranty repairs were handled pretty quick. Like any shop if you show up with a problem without a appointment you can’t expect them to drop everything for you but these guys will try to fit you in. More

Worse Service Dodger Dealer in Corado Car was in service department for two months. Multiple failed attempts to fix car. Went to pick car up and had pine needles in the entire car. And to Car was in service department for two months. Multiple failed attempts to fix car. Went to pick car up and had pine needles in the entire car. And to top it all off dealer scratched car not once but twice. Asked when I would get a survey and there response was. Surveys are sent randomly so you may not get one. Avoid this place at all costs. More

RUINED PARTS ON MY VEHICLES I’ve had 2 vehicles serviced here and honestly I would not even take my bicycle to this place. They wanted to charge me a minimum of $200 to get my ve I’ve had 2 vehicles serviced here and honestly I would not even take my bicycle to this place. They wanted to charge me a minimum of $200 to get my vehicle back in to figure out why it was suddenly overheating and dying going down the highway after being serviced for an oil change there. Turns out they went and unscrewed a lot of unnecessary hoses and nearly ruined the motor and transmission of my vehicle. They offered to “look for the problem” for an extra charge but I took it somewhere else. And will NEVER give back to BRANDON DODGE 5600 S BROADWAY IN LITTLETKN COLORADO 80121!!!!!!!!!!!! More