AutoNation Dodge Ram Broadway

Service department was very helpful resolving issues. Brought truck in for service and after picking up had to take it back for same repair. The service department took care of the issue and my needs imm Brought truck in for service and after picking up had to take it back for same repair. The service department took care of the issue and my needs immediately More

Great customer experience, Juan and the team were outstanding! I'd refer anytime! Thank You Autonation! outstanding! I'd refer anytime! Thank You Autonation! More

During the time that my vehicle was being repaired, communications were handled promptly and efficiently. However, after paying for the repairs, upon finding a few entries on the invoice that I wanted communications were handled promptly and efficiently. However, after paying for the repairs, upon finding a few entries on the invoice that I wanted to speak with someone about, although I tried numerous times I was unable to reach my service advisor. Once I was put on hold for over 10 minutes; once I was transferred to the parts department; once I was transferred to someone's voicemail, etc. etc. I even sent an email, to which no response was received (it's now two days since I sent it). I don't see this as a good way to maintain a customer relationship. More

I had scheduled an appointment to have my Dodge Ram repaired under warranty I had to wait 7 weeks for an appointment to have my exhaust manifold repaired. I waited for for three days for a simple rep repaired under warranty I had to wait 7 weeks for an appointment to have my exhaust manifold repaired. I waited for for three days for a simple repair that was scheduled weeks in advance. There was no communication from the service dept. about the delay. Chris was helpful when I called him. More

straight forward, repairs and quote on the mark. Thanks to Alex and Cris for their input and help Thanks to Alex and Cris for their input and help More

I have been going to this dealership (under all 3 of its name changes) for over 20 years and have our family have purchased many vehicles, we have never been disappointed. The service department is first ra name changes) for over 20 years and have our family have purchased many vehicles, we have never been disappointed. The service department is first rate, work is done right the first time and the one time we did have an issue it was taken care of right on the spot, Matt Burns is the man! Totally satisfied with this dealership!! More

The online appointment process was very easy, no waiting when I arrived, and they had a driver available to drop me off at work which was great. when I arrived, and they had a driver available to drop me off at work which was great. More

Best experience I had buying a vehicle the sales people Mike and Amy are very professional and everyone I encountered was pleasant. I'd recommend anyone to go there and buy a car or a truck. Mike and Amy are very professional and everyone I encountered was pleasant. I'd recommend anyone to go there and buy a car or a truck. More

I worked on purchasing a new vehicle with Patrick Drum. My new vehicle was discovered to have light damage that was missed when I drove it off the lot. Upon my immediate return to the dealership. Patrick a My new vehicle was discovered to have light damage that was missed when I drove it off the lot. Upon my immediate return to the dealership. Patrick and Ted Vaughn reacted very quickly without hesitation to get the damage repaired. I was given a loaner truck and not only were the repairs made, as one would expect. But they also tinted my windows and installed foot rails for no cost to me. I have to say that their response was very professional and they were able to make me a happy customer in the end. Because of this I wouldn’t hesitate to do business with them again and highly recommend them to anyone. Thank you More

Patrick is the man! ! He made the process super smooth and was extremely helpful I would definitely refer anybody that I know was car shopping to him as well as the finan ! He made the process super smooth and was extremely helpful I would definitely refer anybody that I know was car shopping to him as well as the finance guy super helpful and extremely patient definitely felt welcomed. P.s. Patrick is just as excited as you when you get your car and I really appreciated that. More