AutoNation Dodge Ram Broadway

I needed a horn for my truck and went into Brandon Dodge parts to check on it. The parts person April Lowe asked me year and model of truck. She ordered part and said it would be in next day. The next da parts to check on it. The parts person April Lowe asked me year and model of truck. She ordered part and said it would be in next day. The next day April called and said horn was in. I went to get it and April had looked up how to install videos for me. April then gave me the websites to view. The price was great, the service excellent and very professional. If all employees at Brandon Dodge are as professional and customer service orientated as April it will be my go to Dealer. They go the extra mile for customers. I'm in business and know that's how you build and keep customer base. All I can say is GREAT PRICES, GREAT SERVICE and GREAT DEALERSHIP. I give Brandon Dodge a five out of five stars. Nick Bates More

I went in for an oil change and requested a new plug for the oil pan with a gasket. I got a new plug but it didn’t have a gasket and they smeared some kind of sealant around the plug. the oil pan with a gasket. I got a new plug but it didn’t have a gasket and they smeared some kind of sealant around the plug. More

Service department was great. Welcoming environment, friendly advisors and most importantly they were very respectful of my time. Will definitely be back for my service needs. Welcoming environment, friendly advisors and most importantly they were very respectful of my time. Will definitely be back for my service needs. More

My Dodge Ram had a difficult diesel problem. Chris, service manager, committed to have it ready by Thursday of this week so I could tow a trailer. He actually had it ready Wednesday morning. Pro Chris, service manager, committed to have it ready by Thursday of this week so I could tow a trailer. He actually had it ready Wednesday morning. Problem was fixed and ahead of time. Nice job! More

They were very respectful, honest, patient and kind. They did not pressure us and answered all of our questions. They were very knowledgeable and took the time to learn what we wanted and understanding They did not pressure us and answered all of our questions. They were very knowledgeable and took the time to learn what we wanted and understanding our needs. More

I’ve had some not so great interactions with AutoNation in the past at other dealerships within the greater Denver area, yet the folks at Broadway Ram were amazing. They had the patience to go step by step in the past at other dealerships within the greater Denver area, yet the folks at Broadway Ram were amazing. They had the patience to go step by step in the process from the trade in first, to the final price of the new truck and finally to the finance side. Juan, Ally and Jeffery were amazing and really became stewards of my business and my dream truck! Thank you again AutoNation Ram Broadway for being part of the story of my getting my dream custom ordered Longhorn! More

Not pushy sales people and did not try to make up info about a vehicle if they didn’t know the facts about a vehicle if they didn’t know the facts More

Browsed web site and had quick reach out from sales team. No pressure and responding to my questions. Decided to go see a particular vehicle in person and was assisted to get test drive and good look at the No pressure and responding to my questions. Decided to go see a particular vehicle in person and was assisted to get test drive and good look at the vehicle. Did not feel any pressure and the deal was good enough for me to buy that particular truck. The sales person Travis was great. More

I thought the experience was just fine for scheduled maintenance; they asked me the service that I wanted to perform, they told me the estimate and they got it done in two hours while I waited. maintenance; they asked me the service that I wanted to perform, they told me the estimate and they got it done in two hours while I waited. More

Don’t waste your time taking your vehicle here for service! Horrible customer service!!!!!! Took my truck in for its first oil change and recall on the tailgate. First off service advisor Abu Abbba service! Horrible customer service!!!!!! Took my truck in for its first oil change and recall on the tailgate. First off service advisor Abu Abbbas was a jerk and put off right from the time I started talking to him. Then he wouldn’t honor my first oil change coupon. I then inquired about my extended warranty (which included oil changes). I didn’t have the warranty info and Abu wasn’t willing to help me out in any way to research it. Then when it was done Abu continued his rudeness by not even talking to me and pointing across the bay to pick up my vehicle. This service department is appalling. Would highly recommend not taking your Dodge or Ram here. It was better when it was Brandon Dodge. More