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AutoNation Dodge Ram Arapahoe
Centennial, CO
673 Reviews
For Southeast Denver area residents, there is no better place for Dodge and RAM vehicles than AutoNation Dodge RAM Arapahoe. Our Centennial, CO showroom features one of the largest inventories of new and used vehicles in the Denver area, stocking a wide selection of the latest Dodge and RAM models. Our dealership also features an extensive inventory of other premium used cars and SUVs for sale. Whether you're upgrading to one of the latest new Dodge cars or SUVs, a new RAM truck, or are getting behind the wheel of one of these for the very first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 673 reviews
March 09, 2022
Don't walk but run away from this Dealership! The office was incompetent scheduling my Promaster warranty work as an oil change. While waiting for the "Service Advisor" there was a broken waiting The office was incompetent scheduling my Promaster warranty work as an oil change. While waiting for the "Service Advisor" there was a broken waiting chair next to the desk. It is an extreme safety hazard sliding 3 feet away when I attempted to sit down. They are lucky that I wasn’t injured and they were not sued. This lack of concern for customer safety epitomizes how unprofessional this Service Center is. This "Service Advisor" became extremely unprofessional (actually combative and vulgar) after being told he would get a poor review here. He even refused to immediately reschedule the correct service! I advise people to find another dealership if they care about competent service and professionalism. More
by richroads
Employees Worked With
"Service advisor"
March 07, 2022
Very easy to schedule appointment. Drove right up and was greeted and told me how long it will take. When completed, went over everything on my car, told me the next mileage I meet 30k Drove right up and was greeted and told me how long it will take. When completed, went over everything on my car, told me the next mileage I meet 30k what needs to be done. Gave me quotes on getting new tires. More
by Fcarpext
Employees Worked With
Cheyenne
March 07, 2022
After 4 unsuccessful attempts to book a spot for service under 1 month out online & by multiple phone calls, I drove 60 miles to address a clutch fan issue with a certified truck I had recently purchased. L under 1 month out online & by multiple phone calls, I drove 60 miles to address a clutch fan issue with a certified truck I had recently purchased. Long story short Kip Kelly the service manager at Auto Nation Dodge Ram in Centennial Colorado finds me a Wednesday time slot the following week, after speaking to his manger. I show up for that and they ID'ed the bad clutch fan & belt and say the parts will be in the following Monday. Plus, they were covered by the limited warranty. That was 7 days ago. I have left multiple emails which i can produce a history on. Plus a few calls, some of which even landed in Kips managers inbox and never once has anyone back in contact with us. This is unacceptable. Last week I was told I would have to speak to Kip and that he was out with gout. Today I called and they said I would have to call back tomorrow because he is still out.... SO, what if kip dies? does my work order die too? Again, this is just passing the hot potato, a waste of the consumers time and a super frustrating way to conduct business. Me and my family will never purchase another auto knowing this is the level of service your management stands behind and defends. Shameful More
by OfficerCoop303
Employees Worked With
Kip Kelly
