AutoNation Dodge Ram Arapahoe

I recently purchased a used car from AutoNation Dodge RAM Arapahoe. The vehicle has less than 5000 miles on it. Because the car had so few miles and I live in a different state, the dealership promised to ad Arapahoe. The vehicle has less than 5000 miles on it. Because the car had so few miles and I live in a different state, the dealership promised to address any issues arising in the 60 days following the purchase. Upon returning home I felt a vibration in the steering wheel. I had the car completely inspected by the local dealership and they told me that the brake pads were glazed and the front brake rotors were warped. I notified the sales rep we bought the car from and he said they would take care of it. Now that the work has been completed by our local dealer AutoNation Dodge RAM Arapahoe refuses to reimburse us the $1600 it took to repair the brakes and make the vehicle safe to drive. We also found a major gouge in one of the sidewalls of the front tire. I notified the dealer and they told me I should just glue it back in place. This is dangerous advice as damage to the sidewall can cause a blowout so no tire company would ever repair a tire in this condition. I feel I was sold a vehicle that was not in the condition represented and now that we own the vehicle AutoNation Dodge RAM Arapahoe will take no responsibility. These are both safety issues and it is unconscionable that the dealer would sell the car in this condition and take no responsibility for it. More

The staff is so nice, Huy Dang(Andy) is the best, he goes above and beyond to make sure you are comfortable. And he dosen't try to sell you something you can't afford just to make a profit. We are repeating above and beyond to make sure you are comfortable. And he dosen't try to sell you something you can't afford just to make a profit. We are repeating customers and will go again to him for our next vehicle. From Jesus and Miranda Johnson More

Was met with a kind saleswoman who listened to all of my concerns and was very knowledgeable. I noticed a few cosmetic issues with the vehicle days after I had purchased the vehicle and they fixed all of th concerns and was very knowledgeable. I noticed a few cosmetic issues with the vehicle days after I had purchased the vehicle and they fixed all of them the way next day. Would recommend to visit this dealership. More

Everyone at Auto Nation Dodge was amazing. Steve, my salesman was great to work with. This is one of the best dealerships I have worked with. Steve, my salesman was great to work with. This is one of the best dealerships I have worked with. More

I was skeptical of this dealership particularly because another AutoNation dealership had personnel who flat out lied to me. I was mostly surprised and ultimately quite pleased working with the crew at Au another AutoNation dealership had personnel who flat out lied to me. I was mostly surprised and ultimately quite pleased working with the crew at AutoNation Dodge Ram Arapahoe!! The sales associate I dealt with actually knew what she was talking about. She knew the trucks that I was looking at! More

I have bought two vehicles with them within a year. Great to work with and made the transaction very easy. Will buy again Great to work with and made the transaction very easy. Will buy again More

Donnie is an excellent salesman. He was never pushy he gave us plenty of time alone to make an important decision. The financing was flawless and worked with our credit union correct He was never pushy he gave us plenty of time alone to make an important decision. The financing was flawless and worked with our credit union correctly. We would definitely buy our next vehicle from here again. More

Service quality is absolutely horrible at this dealership. If you need warranty work or maintenance work completed i would look someplace else. I brought my truck in for warranty work that was sch dealership. If you need warranty work or maintenance work completed i would look someplace else. I brought my truck in for warranty work that was scheduled 2 months prior, for the dealer to keep it a week and then tell me they can’t replicate the issues. I drove back to the dealership and took both the service advisor and the mechanic for a ride, and both agreed there was an issue and they needed to investigate. I call back a week later and they still have not investigated the issue, I asked why not, and they said they have been busy with other appointments. I said I had an appointment why are you not working on my truck and the response was there are others in front of me and they have waited for months. Another week goes by, and I call to get an update and they tell me they are pulling it as we speak to investigate the issue in the rear Diff. Fast forward 2 hours later, they call me back and tell me they don't see any issues in the rear Diff, but the fluid does look a little dirty. They advised me that I would need a full service of both Diffs and my transfer case, and it would be over 1K for the service. I asked why I would pay for a rear Diff service since they already have the cover off for the warranty issues. The response was you just need to buy the full service as they have to put fluid back in the rear Diff. My response was you guessed on the issue and were wrong shouldn't that fluid be on you... I then asked what the manual says for miles and months for these required services they are suggesting, and they couldn't tell me.... My manual says 30K miles for required services and my truck is only at 20K miles. I refused the services and picked my truck up that night. The next morning when I went to get in, I found rear diff fluid smeared all over my seats and center council, along with a pinched ABS line above the rear Diff cover and a missing pinch washer on the Diff stud that holds the brake lines. I call the dealership back and they tell me to bring it back and leave it with them for a couple of days and they will get it cleaned up and take a look at the ABS line and the missing washer. I sent them all the pictures for proof. I asked them just to order the parts and when they arrive, I will bring the truck back and they tell me that they can’t just order parts and my seat can be cleaned. Well since I sat in the gear oil it smeared into the perforations in the seat and is under the cover now. The cover needs to be replaced. I am told that it can be cleaned, and they will not replace anything. At this point I am extremely heated and can’t believe they treat customers or their customers 100K trucks this way. I will never go back to this dealership and would advise any and everyone to stay far away from this dealership!!! The quality of employees and the quality of service I have received from Auto Nation Ram is less than subpar. More

See a women coming and take advantage. Pil change to warranty work! They will scam you so do your research. And with a simple oil change they make a stinky mess! And tell you it's normal! Pil change to warranty work! They will scam you so do your research. And with a simple oil change they make a stinky mess! And tell you it's normal! More

The dealership was good to work with. It was low stress negotiation and we came to the price that worked for my family. It was low stress negotiation and we came to the price that worked for my family. More