AutoNation Dodge Ram Arapahoe

We scheduled appointments two months in advance for both our Jeep and Durango scheduling them one week apart from each other because we only have two cars. We brought our Durango in the night before the sch our Jeep and Durango scheduling them one week apart from each other because we only have two cars. We brought our Durango in the night before the scheduled appointment because of work schedules. We did not get an update for a few days, and therefore called about status on our Durango. During that first call, we were placed on hold for about 20 minutes while they looked in their system to find our car. Initially we were told they did not have our car there and asked if we'd dropped it at a different location, but eventually, found it. They did not even start looking at our car until 2 days later, even though we had an appointment. It took them a week and a day to get the work done; however, the job *isn't done well* and we will have to bring it back (when the finish our next car). The kicker, we had another scheduled appointment for our second car, scheduled for a week after the first car. But, we missed our other scheduled appointment for our jeep because of the dealership's delay in working on our first car. A few days before the scheduled appointment for our jeep, we told the employee we are working with that we could only drop the jeep off when our Durango was done because we only have two cars and were told that it "should be fine" to drop the Jeep off when the Durango is done. Now the next car is being treated like a walk-in and hasn't been looked at in over a week. Every time we call, we are told they will do their best to look at it, but that they are treating it as a walk-in. The issues RE: the Durango: 1. It took them 2 days after the scheduled appointment (scheduled two months in advance) before they even looked at our Durango. 2. This was a two day job at best that took a week and a day. 3. They did not finish the job *well* on the first vehicle (backwards seatbelt and loose door handle after they replaced the actuator). The issues RE: the Jeep: 4. We told them in advance that we couldn't make our next scheduled appointment unless they finished our Durango -- they told us that was okay, and to drop it when they were done with our Durango, never telling us we would then be treated like a walk-in. 5. They then turned around and treated the next car as a walk-in, when in fact we had talked to them about this issue in advance and they should have made allowance in their schedule for this -- they were given notice. 6. They have not provided us any updates on our cars -- each time we had to initiate contact. We have been repeat customers for years - at this point, I couldn't recommend this place to anyone. More

Dealer is very friendly and honest. They provide all the information I requested and provided good service. They provide all the information I requested and provided good service. More

From the he G. M. Dave, my salesman Al and every other person in between were great to work with at Auto Nation - Arapahoe Dodge! Fantastic customer experience! Th M. Dave, my salesman Al and every other person in between were great to work with at Auto Nation - Arapahoe Dodge! Fantastic customer experience! Thanks! Dan H. - Morrison, Colorado More

Everyone when we bought the Jeep was pleasant. Unfortunately, they miscalculated the taxes and when gave us a quote were almost $1000 short so that added a substantial amount to what we were payi Unfortunately, they miscalculated the taxes and when gave us a quote were almost $1000 short so that added a substantial amount to what we were paying. Then, less than 48 hours from purchase, our engine malfunction light came on. Trying to get through to Used Car Service Dept was a huge issue. I finally ended up going through the Sales dept where I knew they would answer. That being said, they got the Jeep in quickly and repaired the same day. More

Clean east to deal with good good good good good good good good good good good good good good More

Cheyanne offered knowledgeable, personable service. Vehicle was delivered clean, on time, and is running smoothly. Vehicle was delivered clean, on time, and is running smoothly. More

Good honest service and customer experience. You can not go wrong with Arapahoe Dodge Ram You can not go wrong with Arapahoe Dodge Ram More

Jordan was extremely friendly and courteous during the entire process. He went out of his way to get us all the info we needed to close the deal. entire process. He went out of his way to get us all the info we needed to close the deal. More

Excellent customer service. I've been bringing my truck to Autonation Dodge Ram Arapahoe for several years and always receive the best customer service and the best experience o I've been bringing my truck to Autonation Dodge Ram Arapahoe for several years and always receive the best customer service and the best experience of any Dodge dealership in the Denver area. Thank you very much for your honesty and straight forward assessment of my truck, I truly appreciate it. More

10/10 would definitely recommend. The AutoNation dealership made this Truck purchase one of the easiest I have ever had. Bobby the sales guy was professional and friendly and made the The AutoNation dealership made this Truck purchase one of the easiest I have ever had. Bobby the sales guy was professional and friendly and made the process quick and easy. The only thing I would say is a downside is that they’re almost 4 hours from my home but it was worth the drive to buy the truck. More