AutoNation Dodge Ram Arapahoe

Service is good, they can definitely improve time on waiting. Also when i called they had my car as a different model/make and even though i called twice so they can fix they still got it wrong and my a waiting. Also when i called they had my car as a different model/make and even though i called twice so they can fix they still got it wrong and my air filtered was not ordered on time so it was not changed at the time of service. More

While "some" of the people at this dealership. . and in the Service Dept do care and are competent.. others seem generally disinterested in quality customer service.. and in their jobs in general.. . and in the Service Dept do care and are competent.. others seem generally disinterested in quality customer service.. and in their jobs in general.. And the phone system there is an absolute disaster.. The "only way" to set up a Vehicle Service appointment.. or check status on a current Service Work Order - is to go there in person... Their voice and call routing system is an endless loop of insipid recordings.. and numerical selection options that never connect to live persons.. More

The service department scheduled me for an appointment to replace a part that was on recall, just to find out later part was not available has not been available and has no ETA from manufacturer. replace a part that was on recall, just to find out later part was not available has not been available and has no ETA from manufacturer. More

Honestly at first when I saw how busy the dealer was it made me uneasy, I thought I wouldn’t be treated good or appropriately. I was completely wrong, Al was the salesman that was helping finding my new ca made me uneasy, I thought I wouldn’t be treated good or appropriately. I was completely wrong, Al was the salesman that was helping finding my new car. He was by far the coolest and most experienced person I’ve ever met when going to buy a car. Very patient and listened to everything I wanted in a car. Honestly, if I were to buy another car I would want Al to be the salesman again. He is the type of person that really makes buying a car an enjoyable experience. Thank you More

Everyone was very professional. Only wish we could’ve driven the car more before purchasing but used cars are hard to find in that price range. . After doing some research, ended up Only wish we could’ve driven the car more before purchasing but used cars are hard to find in that price range. . After doing some research, ended up returning it due to recalls and complaints on that particular model vehicle. Again they were professional through the whole process. I have to wait 5 to 10 business days for the refund but I expect that will occur when they said it would given how professional the team was. Would definitely do business with them again. More

Outstanding Service and Professional employees. Kept me informed of the status of parts and when my Truck was ready to be picked up. Kept me informed of the status of parts and when my Truck was ready to be picked up. More

It took about 1. 5 m9nths to get my truck in for repair, Once in, it took close to 2.5 weeks to get my truck repaired. I'm not saying My warranty rep did a poor job, 5 m9nths to get my truck in for repair, Once in, it took close to 2.5 weeks to get my truck repaired. I'm not saying My warranty rep did a poor job, maybe it was the best that autonation dealership in centennial could do, but what I was really disappointed in was that my ball hitch was stolen from my truck. More

Very professional environment and very organized. I didn't have to wait for a service advisor. I didn't have to wait for a service advisor. More

My truck was serviced at AutoNation Dodge RAM Arapahoe. Service Representative Biĺl Powell and his Team were Great. Reliability, Excellent Service and Communication throughout my visit to this dealershi Service Representative Biĺl Powell and his Team were Great. Reliability, Excellent Service and Communication throughout my visit to this dealership. They consistently show up and get the job done. I highly recommend the Service Dept at AutoNation Dodge RAM Arapahoe. Thank you! More

Truck needed a replacement key fob. My advisor,Cheyenne, was very profesional and pleasant. She was clear about the price and time it would take. I had also spoken to Troy on the pho My advisor,Cheyenne, was very profesional and pleasant. She was clear about the price and time it would take. I had also spoken to Troy on the phone before i took my truck in and was great! The only complaint I have is that reaching an advisor can be challenging. More