AutoNation Collision Center Stevens Creek
Santa Clara, CA
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Great service, great staff. Kept me updated about the status of my repair and the status of parts. They informed me about the parts being on backorder as well. AutoNation worked Kept me updated about the status of my repair and the status of parts. They informed me about the parts being on backorder as well. AutoNation worked with BMW NA to help me. Highly recommend working with them. Alma was incredibly punctual and her communication was immaculate. More
Collision center conveniently located at Stevens Creek Mercedes dealership and service center, which makes that location a one stop shop for everything your Mercedes needs. Mercedes dealership and service center, which makes that location a one stop shop for everything your Mercedes needs. More
I had an overall good experience at Stevens Creek Collision Center. On the plus side, Nick communicated with me in a consistent and timely fashion. The only collective problem we had in getting my ca Collision Center. On the plus side, Nick communicated with me in a consistent and timely fashion. The only collective problem we had in getting my car repaired was that BMW kept sending Nick a trailer hitch mount that didn't match the original. That probably delayed the repair by a few weeks. After some patience and persistence on the part of everyone involved, we finally got the correct hitch mount, and it was all good. More
We had a fender bender on our MBZ S550, and the folks at AutoNation collision took great care throughout the entire repair process. I can not tell any different before or after the incident, given the chall AutoNation collision took great care throughout the entire repair process. I can not tell any different before or after the incident, given the challenge of matching the particular white matt color. A job well done More
I had a very frustrating experience in my dealings with this dealership. A 4 month delay in getting my car back, exceedingly poor communication, no accommodations and very little ownership shown. this dealership. A 4 month delay in getting my car back, exceedingly poor communication, no accommodations and very little ownership shown. More
Professional, courteous and their work was exemplary! My car was finished in a timely fashion and they kept in touch with me thru the process! My car was finished in a timely fashion and they kept in touch with me thru the process! More