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AutoNation Collision Center Pembroke Pines

Pembroke Pines, FL

4.3
26 Reviews
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8600 Pines Boulevard

Pembroke Pines, FL

33024

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Showing 26 reviews

February 23, 2024

Customer service was outstanding, the representative ensured that I was well informed, service was great. More

by mitchelene.bigman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Torres
Feb 27, 2024 -

AutoNation Collision Center Pembroke Pines responded

Hi Mitchelene, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2024

Jenifer L was super awesome . . first class customer service and knowledgeable. Car was returned in the SLA More

by Bubbly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenifer L
Feb 10, 2024 -

AutoNation Collision Center Pembroke Pines responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Collision Center Pembroke Pines. If you ever need any help, please give us a call!

January 01, 2024

AutoNation Chevrolet and the team made my experience easy and painless. Graham, the Manager ensure the insurance process was address promptly and he dealt with the insurance company and kept me updated unti More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham
Jan 03, 2024 -

AutoNation Collision Center Pembroke Pines responded

Hello Frank, we are happy you had such a positive experience with us, If you ever need any help, please give us a call!

December 11, 2023

My first impression was correct when the service adviser said to me "I've been doing this a long time" Well he's probably the worst at providing any kind of feedback or status updating I've ever encountere More

by dcampbelljr44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jermaine service adviser
Dec 13, 2023 -

AutoNation Collision Center Pembroke Pines responded

Hi, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to us at (954) 644-5030 to speak to our manager directly.

November 13, 2023

I had my 2010 Toyota Prius here for a factory paint recall. The staff was easy to work with and accommodating with setting up a rental car while my work was being done. Now my 13 year old car looks bra More

by redbeard600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lovely woman at front desk (I’m sorry I don’t remember your name), Jermaine
Nov 16, 2023 -

AutoNation Collision Center Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need any help, please give us a call!

November 05, 2023

Tony was great and the job was done to satisfaction. I would definitely recommend this location to others More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 07, 2023 -

AutoNation Collision Center Pembroke Pines responded

Hi Max, we're happy you found our staff to be so supportive during your experience here at AutoNation Collision Center Pembroke Pines. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 30, 2023

My car was poorly done and I was told they would reach back out to me to so I can bring back the car and finish the repairs. That was weeks ago and no one has reached out to me to let me know when I can b More

by Candy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha Torres
Nov 03, 2023 -

AutoNation Collision Center Pembroke Pines responded

Hi Candy, we regret to hear about this experience, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (954) 644-5030. We'd appreciate the chance to make your experience a positive one.

October 03, 2023

How it's possible they got my carr almost 3 months without explanation when I call to get updates always said we'll come back the call but that's not happened I have to come back my Carr 3 times becau More

by maonew1403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Oct 05, 2023 -

AutoNation Collision Center Pembroke Pines responded

Hello, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 644-5030. We hope to hear from you.

October 02, 2023

Amazing job. My car looked like new like I never had an accident. Great place for getting your car repaired. More

by donscutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer L
Oct 05, 2023 -

AutoNation Collision Center Pembroke Pines responded

Hi, we are happy you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road.

September 27, 2023

Jennifer L was always updating me and the car looked beautiful great place for getting your car repaired More

by CGallo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer L
Sep 30, 2023 -

AutoNation Collision Center Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road.