AutoNation Collision Center Oviedo

This collision center the front desk was very knowledgeable and Charlene was a sweetheart to work with knowledgeable and Charlene was a sweetheart to work with More

The shop is reliable and they get the job done in a timely manner. Not to mention the shop is a honest one! timely manner. Not to mention the shop is a honest one! More

I set up an appointment using their online scheduler for Saturday at 11. I got two confirmation texts from them (in fact the second text was 10am on Saturday). I get there and there is NO ONE THERE. Clos Saturday at 11. I got two confirmation texts from them (in fact the second text was 10am on Saturday). I get there and there is NO ONE THERE. Closed and dark. So glad I wasted my time and effort on this. I deal with a lot of people in the Oviedo area so I will make sure I put into all my conversations to avoid this place. More

Charlene Wilson was so helpful and professional. She kept me informed every step of the way. I knew what to expect and when to expect it. My truck was completed earlier than expected. The body w She kept me informed every step of the way. I knew what to expect and when to expect it. My truck was completed earlier than expected. The body work done was top notch. Kudos to the entire team. I couldn't ask for a better team. Thank you Charleen for staying on top of it and making it happen!!! More

The reception and the treatment from staff was professional and respectful .We were treated with dignity and friendliness. The time it took to complete the repair was not long and professionally d professional and respectful .We were treated with dignity and friendliness. The time it took to complete the repair was not long and professionally done. We would recommend this shop to anyone who is looking for professional repair More

We’ve taken our vehicle here twice for repairs. Both times service, communication and the repair was excellent. Highly recommend! Both times service, communication and the repair was excellent. Highly recommend! More

Excellent collision center and EVERYONE is extremely friendly. The front desk was so helpful and answered all of my questions when dropping off our SUV. Our contact was Fred and I can't say enough won friendly. The front desk was so helpful and answered all of my questions when dropping off our SUV. Our contact was Fred and I can't say enough wonderful things about him. He kept us update on the progress of the work being done on our SUV. He was forever dealing with the insurance company as they would leave items off of the repairs and this cause the repairs to take longer. He made sure he got back to the insurance co. same day to help expedite the process and also contacted us. I would definitely recommend Auto Nation Collision Center Oviedo to any and or everyone. Thank you for the excellent repair and it looks new again. More

All good. Lee and John kept me updated. I would highly recommend them to anyone needed work. Lee and John kept me updated. I would highly recommend them to anyone needed work. More

Great customer service with updates through emails , phone calls and texting and wonderful customer service. Appreciate it so much . phone calls and texting and wonderful customer service. Appreciate it so much . More

Frankly, a waste of time. Front desk was rude every time I would call about my vehicle as if they hadn't been "fixing" it for the past 4 months. In the end, they declared it a Front desk was rude every time I would call about my vehicle as if they hadn't been "fixing" it for the past 4 months. In the end, they declared it a total loss. Again, a waste of time and, honestly, would not recommend. Super unprofessional, would not keep me updated on anything, and the actual mechanic would never answer the phone. What a disappointment. If I could rate it less than 1 star, I would. More