AutoNation Collision Center Mall of Georgia

Everyone I had the pleasure of meeting at AutoNation Collision Center Mall of Georgia was efficient, professional and courteous. They gave me an estimate of when my car would be ready and called when it Collision Center Mall of Georgia was efficient, professional and courteous. They gave me an estimate of when my car would be ready and called when it looked like it would be delayed due waiting on a part. When I picked up the car, they inspected the car with me to ensure my satisfaction. They did a great job - could not tell it had had a dent in it. And my car has not been so clean since it was new! Thank you AutoNation Collision! More

The job performed was great, the customer service needs improvement. I was not informed throughout the process. Car took a little longer than promised. improvement. I was not informed throughout the process. Car took a little longer than promised. More

RO#256166 Horrible service, the tech was Sam Thomlinson, very rude person and messed my car, they took over 2.5 months for a simple repair while they informed it is only a week or 2 max for repair and it wi very rude person and messed my car, they took over 2.5 months for a simple repair while they informed it is only a week or 2 max for repair and it will cost 1900$ but after fixing the cost went to 17000$ they are ripping off the insurance, after fixing the car he messed my car differential and they never covered it, had to send it to services Toyota again for another 3200$ its a big mafia no one is asking question but they lost their 10y customer relationship .. never ever go to Toyota collision center and if you visit never deal with Sam Thomlinson More

They do great job. They kept me updated every step of the way. The work was completed earlier than expected and the quality of work was excellent. If I needed, I would They kept me updated every step of the way. The work was completed earlier than expected and the quality of work was excellent. If I needed, I would use them again. More

Ricky, the manager is an excellent manager. My experience with this collusion center is excellent. They kept me updated every step of the way. Job was completed earlier than expected and the fi My experience with this collusion center is excellent. They kept me updated every step of the way. Job was completed earlier than expected and the finished work was excellent. I was really impressed with their service. More

They do great work. I have used them before. My vehicle looks good. If needed I would use them again. I have used them before. My vehicle looks good. If needed I would use them again. More

Excellent customer service. Kept me informed every step of the way. Delivered on time as promised and car looks amazing. Looks better than it did before the accident. Thank you Kept me informed every step of the way. Delivered on time as promised and car looks amazing. Looks better than it did before the accident. Thank you Michail Lazaris! More

Workmanship was excellent again. However, there was a total lapse in communication with adjuster. He said called and left messages to pick up my van. I have no record of any calls or However, there was a total lapse in communication with adjuster. He said called and left messages to pick up my van. I have no record of any calls or voicemails. Will probably not use this vendor again More

Mike at AutoNation is a gem! He took care of everything and provided updates throughout the entire process. He knows how to listen to the needs of the customer and exceeds all ex He took care of everything and provided updates throughout the entire process. He knows how to listen to the needs of the customer and exceeds all expectations. I’m so thankful to have had him during this traumatic process from the shock of the car accident to returning my car in better condition than when I turned it in. He’s the best! More

Rick Eve is the best. I am very picky. Quality is fantastic.He sent pictures every day.This was the best service I have in35year.Use me as a reference . You have my busine I am very picky. Quality is fantastic.He sent pictures every day.This was the best service I have in35year.Use me as a reference . You have my business for life More