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AutoNation Collision Center Katy West

Katy, TX

Overview
Reviews
4.1
13 Reviews
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21777 Katy Freeway

Katy, TX

77450

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Showing 13 reviews

August 09, 2023

Took a month to replace my front bumper. Sucks at communicating. Worst experience ever. Jose didn't take car of business in a professional manner. He did things last minute as if he didn' More

by jimbo6039
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose mange
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Aug 13, 2023 -

AutoNation Collision Center Katy West responded

Hi, thank you for reaching out to us. Your opinion plays an integral part in our customer service. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6909. We hope to hear from you.

July 12, 2023

Great job! Kept us informed along the way. Answered all questions. Work was completed when they said it would be. Highly recommend! More

by K. Kane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley, Dallas, Jose
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June 02, 2023

Customer care and attention to detail were outstanding: could not have been better! Highly recommend this service in all respects. More

by ewt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Garcia
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Jun 10, 2023 -

AutoNation Collision Center Katy West responded

Hi, we are happy you had such a positive experience with us. Again, we appreciate your recommendation of AutoNation Collision Center Katy West and we hope to be of service again in the future.

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