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AutoNation Collision Center Greenacres
Greenacres, FL
29 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 29 reviews
August 14, 2023
I was impressed with the quality of the repairs. The front desk representative was very professional. Pamela's explanation of repairs was satisfactory. The front desk representative was very professional. Pamela's explanation of repairs was satisfactory. More
by howzellr
Employees Worked With
Pamela
August 11, 2023
My experience with AutoNation was great. Everything was completed as promised and the work they did on my vehicle was excellent. No one likes to go through this , but the AutoNation Service Everything was completed as promised and the work they did on my vehicle was excellent. No one likes to go through this , but the AutoNation Service Advisor made it a lot less stressful. More
by Dja
Employees Worked With
Pam
July 31, 2023
Excellent autoshop, took my car in for repair after a rear end collision and my car looks brand new again. Highly recommend this auto shop, from the moment I dropped off my car to pick up I received exce rear end collision and my car looks brand new again. Highly recommend this auto shop, from the moment I dropped off my car to pick up I received excellent service. More
by Martir
Employees Worked With
Kevin in the auto body collision center
June 26, 2023
Horrible customer service. They had my vehicle for 2 months. They delivered my vehicle with numerous areas damaged while in their care. All of the trim around the windows are n They had my vehicle for 2 months. They delivered my vehicle with numerous areas damaged while in their care. All of the trim around the windows are now tarnished due to something they used during the repairs. The rear bumper cover they had replaced was delivered with a large gouge in the paint, & my rear seat has a grease stain which was probably caused when they stored parts inside the vehicle. The shop manager & the estimator agreed to address these concerns, but never followed up with me and after numerous attempts to get my car in the shop i was ignored and calls nor emails were ever returned. One last thing, as if the previous wasn't enough. At the beginning of the repairs i had requested an out of pocket estimate to repair the front bumper cover. After numerous request i finally got the quote from the manager which i found excessive. i asked if there was anything she could do to lower it to $600 due to other financial responsibilities i had. i informed her that if she could not meet that request to refrain from doing the work. On the day i picked up I found out the work was performed without my authorization in the amount of $700+. Please beware, don't allow the big name Autonation fool you. More
by affliction1214
Employees Worked With
Ramona Heilman & Pamela Westenberger
June 07, 2023
The customer service aspect of this experience was top notch. The attention to detail on the repair work left something to be desired. Part was just left under the hood without being installed and had t notch. The attention to detail on the repair work left something to be desired. Part was just left under the hood without being installed and had to return once to have overspray removed, then subsequently discovered paint areas that had not been properly buffed out, which I just paid my detailer do for me. More
by JBW929
Employees Worked With
Adriel Wright
June 05, 2023
very professional and excellent service,, Very professional and excellent service, all the staff are very attentive and always respond to all concerns, professional and excellent service, all the staff are very attentive and always respond to all concerns, More
by candido criz
Employees Worked With
Pamela
