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AutoNation Collision Center Galleria

Houston , TX

4.5
13 Reviews
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5251 Gulfton Street

Houston , TX

77081

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Showing 13 reviews

October 14, 2024

Deborah Mize and her team did an outstanding job maximizing the insurance coverage forThe replacement windshield. Deborah was professional and polite in all our meetings. Terrific results on all f More

by psharkeytx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Mize
Oct 18, 2024 -

AutoNation Collision Center Galleria responded

We are glad you chose our dealership. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 19, 2024

Had a good experience with Ron the agent I worked with it. Thank you Ron. More

by nwaiwumanuela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Jun 21, 2024 -

AutoNation Collision Center Galleria responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 20, 2024

Y’all did good. I think my insurance company held you up a little bit, but I appreciate the texts, that kept me informed along the way. Stop it stop it More

by rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Morado
May 23, 2024 -

AutoNation Collision Center Galleria responded

Hi Rick, thanks so much for your feedback. If you ever need any help, please give us a call!

January 23, 2024

The work was done in two months and it wasn’t proportional to the damage. Every week had a new issue with the car, every week new parts was needed. You don’t have a plan to work. Besides that, I More

by Lisette Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember the name
Jan 26, 2024 -

AutoNation Collision Center Galleria responded

Hi Lisette, we regret to hear about this experience, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (713) 714-2207. We'd appreciate the chance to make your experience a positive one.

January 18, 2024

I dropped off at the Greenway Mercedes-Benz, my car was been taken care. Nice and convenient. More

by ddsforyou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deberra
Jan 21, 2024 -

AutoNation Collision Center Galleria responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road.

January 03, 2024

Excellent communication with our tech, Michael Betancur, regarding to status of the car repair. The car looks beautiful now. Thank you! More

by lilliehur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Betancur, J. Myers
Jan 05, 2024 -

AutoNation Collision Center Galleria responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road.

December 30, 2023

Excellent service and repair - a special shout out to my service advisor Michael Marado who kept me informed throughout the entire process. More

by cdaws003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Morado
Jan 01, 2024 -

AutoNation Collision Center Galleria responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Collision Center Galleria. If you ever need any help, please give us a call!

December 20, 2023

Erica was extremely helpful and always updated me on my vehicles progress. A real asset to the team. More

by twopope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Dec 23, 2023 -

AutoNation Collision Center Galleria responded

Hello, we are happy you had such a positive experience with us, If you ever need any help, please give us a call!

November 17, 2023

Not the best finishing, I changed my rear bumper on a Mazda cx-5 and it wasn’t the best detailed finishing. More

by T
Recommend Dealer
No
Employees Worked With
Michael
Nov 20, 2023 -

AutoNation Collision Center Galleria responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (713) 714-2207 so we can work towards a resolution. We look forward to hearing from you.

September 09, 2023

I strongly recommend this collision center - knowledgeable staff that know the Mercedes brand and will repair accordingly. A big shout out to my service advisor Jaime who kept me informed every More

by cdaws003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Cisneros
Sep 13, 2023 -

AutoNation Collision Center Galleria responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road.

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