AutoNation Collision Center Fort Myers
Fort Myers, FL
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IT WAS FINE, HOWEVER THEY DIDN'T LOOK AT MY CAR THOROUGHLY WHEN I FIRST BROUGHT IT IN. AFTER THEY ORDERED THE HYDRAULIC LIFTS FOR THE BACK DOOR & I BROUGHT IT BACK, IS WHEN THEY ULTIMATELY NOTICED THOROUGHLY WHEN I FIRST BROUGHT IT IN. AFTER THEY ORDERED THE HYDRAULIC LIFTS FOR THE BACK DOOR & I BROUGHT IT BACK, IS WHEN THEY ULTIMATELY NOTICED THAT MY CAR HAD BEEN HIT IN THE REAR DOOR & I DIDN'T EVEN KNOW IT. I ASSUMED WHEN I COULDN'T GET THE REAR DOOR TO GO UP OR DOWN, THAT THE STRUTS WERE WORN OUT. BUT THEY SHOULD'VE CHECKED THAT OUT! NOT JUST ASSUME THAT WHAT I THOUGHT WAS WHAT THE PROBLEM WAS! IT TOLD ME, THEY HADN'T EVEN CHECKED IT OUT! IN THE END, I HAD YOUR BODY SHOP DO ALL THE BODY WORK REPAIRS & I AM HAPPY WITH HOW IT WAS REPAIRED. More
Prepaid the costs for parts and labor. When the product arrived my daughter took the vehicle for installation. They promptly charged her another $300. Why would I pay and agree to costs to When the product arrived my daughter took the vehicle for installation. They promptly charged her another $300. Why would I pay and agree to costs to have them conveniently switch the cost and take advantage of a child thinking she came for a simple install??? Shady More
The Gm Ryan was very helpful and understanding with all of our questions. We came for my wife’s car and he ended up taking a look at my car, since it had some superficial scratches. He took care of them at of our questions. We came for my wife’s car and he ended up taking a look at my car, since it had some superficial scratches. He took care of them at no charge and was happy to help without being asked. I appreciate good customer service. Good sevice. More