AutoNation Chrysler Jeep West - Service Center

Have had a great experience here every time! Purchased a Grand Cherokee and Aydin was super helpful throughout the process. The service experience was just as great, though I wish they had compl Purchased a Grand Cherokee and Aydin was super helpful throughout the process. The service experience was just as great, though I wish they had complimentary loaners. More

Took my Grand Cherokee to the Dodge dealer across the street since that is where I purchased it. Needed to get a trailer wiring harness that I installed "configured" and was told by that service departm street since that is where I purchased it. Needed to get a trailer wiring harness that I installed "configured" and was told by that service department the wiring Jeep built into my vehicle was not usable so my harness wasn't going to work and that I should go to Uhaul. Went to one Uhaul who sent me to another because they didn't have parts. The second Uhaul told me they would never install a wiring harness on a vehicle that already has one built in. After going to Dodge, Uhaul, another uHaul I was about to give up but figured I should try the Jeep dealership across the street from where I started. Steve Johnson could tell I was frustrated when I arrived and was exceptional. Had me in and out in no time and for a few bucks less than what Dodge quoted me. This is the kind of experience that not only got my future service business, but will also strongly influence where I purchase my next Jeep. Thank you, Steve, for being awesome! More

Took my jeep in for its 20k service. The service was completed earlier than expected. Very easy to work with the friendly service techs. I also had a nail in my tire which they replaced The service was completed earlier than expected. Very easy to work with the friendly service techs. I also had a nail in my tire which they replaced and also filed the claim for me so I had nothing to pay and no effort on my part. More

Technician was fantastic in getting my vehicle in and out in a timely manner. I had no issues waiting for parts, they carried everything in stock. Service advisors were fantastic in their knowledge and capab in a timely manner. I had no issues waiting for parts, they carried everything in stock. Service advisors were fantastic in their knowledge and capabilities to handle vehicles. I would recommend this shop to other people I know. More

The service department is the main attraction. While I have only had contact with the service writers it is obvious taking care of the customers needs is the top priority of all. Kevin Ramer a While I have only had contact with the service writers it is obvious taking care of the customers needs is the top priority of all. Kevin Ramer and Matt Click are the driving force in this family like operation. You really are trusting your life to people servicing your car. Since 1992 our family has been kept safe by these people Just a wonderful group of professionals Stan Ames More

My Jeep Grand Cherokee 4xe was in for a recall and they also did the full inspection of the vehicle. Great and friendly service everytime! also did the full inspection of the vehicle. Great and friendly service everytime! More

The service team is easy to work with and they provide consistent customer service. There is no hard sell for services but make the appropriate recommendations. consistent customer service. There is no hard sell for services but make the appropriate recommendations. More

Danny set the appointment and everything went smoothly and quickly. No cost recall inspection and repair with friendly service. The only thing they could have done better would be to give it back to me f and quickly. No cost recall inspection and repair with friendly service. The only thing they could have done better would be to give it back to me fully charged. More

I have been servicing my vehicles at Jeep West for 20 plus years, there service team has always been transparent and super helpful. plus years, there service team has always been transparent and super helpful. More

Exceptional customer service every time, great service team!!! Trust this dealership with my vehicles !!! The best!! team!!! Trust this dealership with my vehicles !!! The best!! More