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AutoNation Chrysler Jeep West - Service Center

Golden, CO

4.7
574 Reviews

574 Reviews of AutoNation Chrysler Jeep West - Service Center

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March 02, 2022

I’ve been very pleased with the service. In and out in a reasonable amount of time. Great communication. My first Jeep experience and it’s been great! More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve in service
Mar 05, 2022 -

AutoNation Chrysler Jeep West responded

Hi Michael, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2022

I brought my car in for an oil change and left with a buzzing sound coming out of my heater. Can’t get through when I call the dealership and no one has returned my calls regarding it. More

by Cmanton25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Mar 01, 2022 -

AutoNation Chrysler Jeep West responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

February 27, 2022

My experience with the Service Department has been uniformly excellent. The personnel with whom I have dealt over many years, including my most recent service, have been uniformly very knowledgeable, More

by lmarquess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Most recently, Daniel.
Mar 03, 2022 -

AutoNation Chrysler Jeep West responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Mar 04, 2022 -

lmarquess responded

I will continue to use your service department as long as the excellence of service and personnel continues.

February 26, 2022

The service advisor and mechanic that helped me the last visit was an experience I have been looking for, I Live in Brighton Co. and I live 1 mile from a Jeep dealership, the service there is terrible, I wa More

by kachuratrucking2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Mar 01, 2022 -

AutoNation Chrysler Jeep West responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 26, 2022

The service team here is amazing. I have been a customer for over 15 years and keep going back because I trust Kevin and his team. More

by lmconlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Steve
Mar 02, 2022 -

AutoNation Chrysler Jeep West responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 26, 2022

It shouldn’t take 2 hours for an oil change. Very disrespectful of customers time, particularly after having to book appointment 1.5 months in advance. More

by cosunrise26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Several
Mar 01, 2022 -

AutoNation Chrysler Jeep West responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6104. We hope to hear from you.

February 25, 2022

Upon my arrival I was greeted by Kevin Ramer the service manager. We discussed the service needed on my Jeep and my car was ready within an hour. Excellent service. More

by kkreese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ramer
Feb 28, 2022 -

AutoNation Chrysler Jeep West responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

February 25, 2022

Your service writer Paul is outstanding. Best service experience at AN in years! Thank you Paul for your courteous and professional experience, very much appreciated. More

by paulwells303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Feb 28, 2022 -

AutoNation Chrysler Jeep West responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 24, 2022

AutoNation was very accomodating in fixing my 2006 jeep. They kept me informed all along the process with time and costs. More

by dowbird
Recommend Dealer
Yes
Employees Worked With
Marek
Feb 26, 2022 -

AutoNation Chrysler Jeep West responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 24, 2022

I was very happy with the service I had with them they took care of me in the time they told me and I’m looking forward to the next visit they were great and personable More

by canniffdgc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Ocampo + one other I didn’t remember her name.
Feb 26, 2022 -

AutoNation Chrysler Jeep West responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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