AutoNation Chrysler Jeep West - Service Center

Quality service provided in a family environment. Our service writer kept my wife informed of all activity on my jeep Mojave while I was at work. Having the service technician send a walk around vide Our service writer kept my wife informed of all activity on my jeep Mojave while I was at work. Having the service technician send a walk around video with the jeep up on the lift was special as he pointed out the status of all systems. We live in Golden and appreciate the support provided by our local jeep dealer. This next year my wife is looking to downsize from her jeep grand Cherokee L to a 4 door wrangler(possibly hybrid). As mature adults on a fixed income, we have confidence that our local dealership will continue providing us with the guidance necessary to make an informed decision while providing the best value for our dollar. The Golden dealership’s management team is NOT about making a huge profit on a one time purchase, but creating a sustainable relationship for decades to come. More

AutoNation Chrysler Jeep West rates the highest in Sales, Service, Finance and Parts departments! Hands down they are an unbeatable team! Sales will meet you on a deal that’s right for you! Service is Amazin Service, Finance and Parts departments! Hands down they are an unbeatable team! Sales will meet you on a deal that’s right for you! Service is Amazing and are diligent, thorough, courteous and kind . You know when you leave there you can be confident the work is done perfectly! Finance shows you care and makes the experience pleasurable. Parts department will order a part of its on back log and call you the minute it arrives and makes sure it’s ready to be loaded in your vehicle! The entire dealership genuinely cares about ALL customers and work together to achieve perfection. The Dealership is always immaculate and the lounge is comfortable. This is an experience to remember and makes you happy you have a place to go where they truly become family!!! Thank you all for the experiences to remember! I will go back every time with a peace of mind to this dealership and all the new friends I have made there! More

Excellent service! My 2020 gladiator was finished promptly. My service advisor ( Daniel Rubio) was gtreat. My 2020 gladiator was finished promptly. My service advisor ( Daniel Rubio) was gtreat. More

Todd, Matt & Kevin are the only people I deal with when it comes time to shop for a vechicle in the Reilly family. They are the best, hands down, They are very competent at what they do and are very profes it comes time to shop for a vechicle in the Reilly family. They are the best, hands down, They are very competent at what they do and are very professiaonal. Thats rare and it is much appreciated. Don't go somewhere else and get burned - have the confidence in them giving you the best deal and best vechicle they can get More

Steve was very helpful and was aware of my short time frame. He kept me informed of the progress of the diagnosis and repair. I got my Jeep back earlier than expected. Even my engine was steam cleaned frame. He kept me informed of the progress of the diagnosis and repair. I got my Jeep back earlier than expected. Even my engine was steam cleaned and looks new. More

Friendly, responsive, helpful. I appreciated their help with a recent emergency break issue. Thank you I appreciated their help with a recent emergency break issue. Thank you More

Dealer was not concerned about my time, minimal service took much longer than expected with no follow-up. took much longer than expected with no follow-up. More

Good service. Very helpful people. Wait time was longer than usual & was not pleased with price increase. Very helpful people. Wait time was longer than usual & was not pleased with price increase. More

Service at this dealership is excellent sales people are top-notch couldn’t ask for better top-notch couldn’t ask for better More

Service writer was nice. No problem with her. Brought my 2021 Wrangler for transmission problem. I brought it to a Jeep dealer expecting expertise on a Jeep product. For a $ No problem with her. Brought my 2021 Wrangler for transmission problem. I brought it to a Jeep dealer expecting expertise on a Jeep product. For a $199 Evaluation fee I was given two options to fix it. Spend $119.95 for a software upgrade or $8700 to replace the transmission. I spent the $119.95 for the software update and it did not fix it. But I was still required to pay for it. I paid $199 + $119.95 for nothing. My only option then was to replace the entire transmission for $8700??? This vehicle has 70,000 miles and the transmission needs replaced? The dealer cannot fix the transmission? Only option is replacement? I have been buying cars long enough to remember when dealers actually fixed things instead of just replacement. So much for the "expertise" of taking it to a Jeep dealer. I will be taking it to transmission shops to see if they can actually fix the car. I have purchased 6 Wranglers since 1995 and this will probably be my last. I am a very unhappy Jeep customer. More