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AutoNation Chrysler Jeep West - Service Center

Golden, CO

4.7
574 Reviews

574 Reviews of AutoNation Chrysler Jeep West - Service Center

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June 16, 2022

Matt Click was my service manager and he was absolutely great! He got my Jeep in very quickly and found out the problem and called me with an estimate. I had him fix the problem and it was done very quickl More

by Kriegergolfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Click
Jun 17, 2022 -

AutoNation Chrysler Jeep West responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 16, 2022

They had to replace something related to an oil leak and the part was defective. So they made good on it and replaced it again for free. More

by sdevito518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Jun 17, 2022 -

AutoNation Chrysler Jeep West responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 15, 2022

Fantastic experience! Was treated like I mattered! Staff was so friendly and helpful. Will definitely come back! More

by robin.kern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service techs
Jun 16, 2022 -

AutoNation Chrysler Jeep West responded

Hi Robin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 13, 2022

Good service and communication. All problems addressed with an accurate description. Ready when it was supposed to be. More

by ferrera.carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rubio 7507
Jun 14, 2022 -

AutoNation Chrysler Jeep West responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 13, 2022

Always friendly, efficient, and helpful. Danielle my Service Advisor is awesome! My Jeep sprung leaks everywhere and she made the process simple and put me at ease. More

by micki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle
Jun 14, 2022 -

AutoNation Chrysler Jeep West responded

Hi Micki, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 11, 2022

Had issues with the purchase process and when I had to take the vehicle in for service, there was miscommunication between my sales person and the technicians, which resulted in a lot of frustration. Whe More

by Kimberly
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know the names of service; sales person was Chen Liang
Jun 13, 2022 -

AutoNation Chrysler Jeep West responded

Hi Kimberly, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6104. We hope to hear from you.

June 11, 2022

I will always bring my Vehicles to this Dealership for Service. I know that I am getting it done correctly and on time. The Staff is Awesome and teamwork is evident. More

by mikeacree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kern
Jun 13, 2022 -

AutoNation Chrysler Jeep West responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jun 13, 2022 -

mikeacree responded

All my Purchases and Services will be at your Store-Dealership

June 09, 2022

They are thorough , they texted me photos of my in cab filter on my jeep to show me how dirty it was. More

by DougJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cannot remember his name. But kept us well informed about what was going on.
Jun 12, 2022 -

AutoNation Chrysler Jeep West responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2022

I always receive great service when I visit this dealership. I cannot say enough how Steve in the service department serves my needs. Steve is a valuable asset to your dealership. I have purchase More

by Rbuck77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve in the service department
Jun 12, 2022 -

AutoNation Chrysler Jeep West responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 08, 2022

Mike D was on vacation, tried on line couldn’t get a time , left message for a returned call to schedule service, no call back! Had to wait until Nike D got back I order to schedule service appointment. If More

by wsalzbrener
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dolt
Jun 09, 2022 -

AutoNation Chrysler Jeep West responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

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