AutoNation Chrysler Jeep West - Service Center

In spite of the occurrence of a cranial flatulence event that resulted in my arriving a day before my appointment date, Paul got my Jeep in and out of there in about one hour, in spite of my mistake. Nicely that resulted in my arriving a day before my appointment date, Paul got my Jeep in and out of there in about one hour, in spite of my mistake. Nicely done! More

Danny on service department was so helpful and polite and did take care of my vehicle very well. Thank you, did take care of my vehicle very well. Thank you, More

I had my Jeep Cherokee Trailhawk serviced here and it was awesome! On time and made me feel comfortable in the waiting area. awesome! On time and made me feel comfortable in the waiting area. More

My 2012 Jeep Grand Cherokee was in to the dealer to resolve problem with the AC. Paul called with a detail explanation of the problem, proposed resolution and cost. Jeep was fixed quickly and is workin resolve problem with the AC. Paul called with a detail explanation of the problem, proposed resolution and cost. Jeep was fixed quickly and is working great. Drop off and pickup is easy. Jeep was kept clean, no greasy prints. I will return to my dealer when problems arise. Paul, my service representative, was professional and knowledgeable. A great experience all around. More

Matt Click was my service manager and he was absolutely great! He got my Jeep in very quickly and found out the problem and called me with an estimate. I had him fix the problem and it was done very quickl great! He got my Jeep in very quickly and found out the problem and called me with an estimate. I had him fix the problem and it was done very quickly! He will always get my Jeep when I have problems! Very professional! More

They had to replace something related to an oil leak and the part was defective. So they made good on it and replaced it again for free. the part was defective. So they made good on it and replaced it again for free. More

Fantastic experience! Was treated like I mattered! Staff was so friendly and helpful. Will definitely come back! Was treated like I mattered! Staff was so friendly and helpful. Will definitely come back! More

Good service and communication. All problems addressed with an accurate description. Ready when it was supposed to be. All problems addressed with an accurate description. Ready when it was supposed to be. More

Always friendly, efficient, and helpful. Danielle my Service Advisor is awesome! My Jeep sprung leaks everywhere and she made the process simple and put me at ease. Danielle my Service Advisor is awesome! My Jeep sprung leaks everywhere and she made the process simple and put me at ease. More

Had issues with the purchase process and when I had to take the vehicle in for service, there was miscommunication between my sales person and the technicians, which resulted in a lot of frustration. Whe take the vehicle in for service, there was miscommunication between my sales person and the technicians, which resulted in a lot of frustration. When I took the vehicle back in, I was not treated very well & service took tice as long as was communicated. I did go back to dealership because my daughter was looking to purchase a new car; they did not have the car she saw online in stock - they tried to push her into a different vehicle and made her feel bad. More