AutoNation Chrysler Jeep West - Service Center

I went in for an oil change and tire rotation. When I went in the left rear tire was low as indicated on the TPI. After the service and on the way home the TPI still indicated low pressure on th When I went in the left rear tire was low as indicated on the TPI. After the service and on the way home the TPI still indicated low pressure on the left rear tire. I pulled over and called the service desk and he checked with the tech and the tire rotation had not been done. I returned to the dealership and the tire rotation was then completed. The tech told the service writer some story about why he thought no rotation was needed but did not inform anyone at the time. This was service that was paid for and all of the work should have been done. Since the tech is paid on a flat rate, it seems to me he was trying to get paid for something he did not do. The service writer was apologetic and offered to fill the gas tank and wash the car. I appreciated that but was still irritated that the tech did not do his job. I wonder how many other times this had been done and the customer never noticed. Up until now all service performed at the dealership has been completed properly (as far as I know). More

Got me in and out for an oil change and a rotation in 50 minutes! minutes! More

As usual, I received great service from Steve Johnson and Kevin Raymer on my last service visit. They always greet me by name, remember my vehicle history, listen to my every concern, and do everything they Kevin Raymer on my last service visit. They always greet me by name, remember my vehicle history, listen to my every concern, and do everything they can to make sure my baby is well taken care of - and I leave happy. I appreciate the great service EVERY SINGLE TIME - it makes a big difference :-) More

Amazing! These guys sure know how to take care of a customer. They treat you like family. I always receive great service coming to get my oil change done at t These guys sure know how to take care of a customer. They treat you like family. I always receive great service coming to get my oil change done at this dealer. Danny has always been super helpful, attentive, and courteous. He is super awesome! As well as the rest of the team. I know for a fact that my car is definitely in great hands when I bring it here. I recommend 1000%. More

Always satisfied when we take our Jeep to be serviced here. The staff is very helpful and very nice. here. The staff is very helpful and very nice. More

This is the only dealership that I go to. We have always been treated great and the service department is second to none. Mike Doht always makes sure my cars are squared away, properly take We have always been treated great and the service department is second to none. Mike Doht always makes sure my cars are squared away, properly taken care of, and the job done correctly the first time. More

Great people to work with very polite and responsive. Always keep me inform with my car and quick professional would recommend them to all my friends and family Always keep me inform with my car and quick professional would recommend them to all my friends and family More

The service I received was prompt, welcoming, and excellent. Kevin and his team always provide great service in a timely manner. excellent. Kevin and his team always provide great service in a timely manner. More

Great service and on time. Staff was courteous and knowledgeable. Great value. Will return for next service. Staff was courteous and knowledgeable. Great value. Will return for next service. More

I have never had any issues with AutoNation Chrysler Jeep west. They are a great team that I know take care of my jeep. west. They are a great team that I know take care of my jeep. More