AutoNation Chrysler Jeep West - Service Center

Always a pleasure to have my vehicle services by this dealership. They are courteous, considerate of my time, and the work is always above reproach. Very easy to make an appointment. dealership. They are courteous, considerate of my time, and the work is always above reproach. Very easy to make an appointment. More

When I did hear from the service center (Danielle) the communication was great - text- which made it easy for me to receive the information and respond quickly. communication was great - text- which made it easy for me to receive the information and respond quickly. More

I wrote a less than stellar review based on one visit that was t great. I got a decent response, the head service manager met me personally for my second visit. (I bought two cars from here). Big surpri that was t great. I got a decent response, the head service manager met me personally for my second visit. (I bought two cars from here). Big surprise, the second visit did not go well either. Unbelievable how these ppl do business. I was told they were replacing my shocks, had to order because apparently there’s no part stock at a service center. Still haven’t gotten the call to tell me parts are in (3 weeks). I was told I’d get a tank of gas and to bring my truck in “empty” to take advantage. I got my truck back empty and had to make an emergency stop to avoid running out and no one knew what I was talking about when I brought it up. Matt, the field manager, was, of course, gone for the day. More

Excellent service. The staff was friendly throughout the organization. I would definitely recommend to everyone. The staff was friendly throughout the organization. I would definitely recommend to everyone. More

When you schedule service or have a service question when dealing with AutoNation Jeep West you can get a representative on the phone easily. This is not my experience at other dealerships (Ford or Jeep). dealing with AutoNation Jeep West you can get a representative on the phone easily. This is not my experience at other dealerships (Ford or Jeep). More

The only complaint I have is I came in for an oil change and it takes two hours. I’m familiar with oil changes and I feel an hour should be plenty of time when you have an appointment. Other than that it’s and it takes two hours. I’m familiar with oil changes and I feel an hour should be plenty of time when you have an appointment. Other than that it’s a very good dealership. I’ve been doing business with them for years and have bought several cars from them and always have my vehicles serviced by them. More

Fue un excelente servicio siempre atienden con una sonrisa y muy amables me gusta el servicio sonrisa y muy amables me gusta el servicio More

Paul resolved our car repair issues quickly as we waited. And Jeb sold us the car (actually he has sold us our last 7 Jeeps; we always go to him when we need a car!), and he is the best & most knowledgeable And Jeb sold us the car (actually he has sold us our last 7 Jeeps; we always go to him when we need a car!), and he is the best & most knowledgeable salesman that we trust completely. Well done, AutoNation! More

Excellent service and great work. I no sooner than dropped off my jeep and got a call it was done two hours later I no sooner than dropped off my jeep and got a call it was done two hours later More

I've been going to AutoNation Chrysler Jeep West for 20 years. I keep going there because they treat me like family and look out for me and take exceptional care of me. Mike Doht is simply the best. You wo years. I keep going there because they treat me like family and look out for me and take exceptional care of me. Mike Doht is simply the best. You won't find better service or mechanics anywhere else!! More