AutoNation Chrysler Jeep West - Service Center

This is my Jeep location for at least the last 20 yrs. Jeb Shultz is my rep when it's time for a new one. I have been with him for at least 25 yrs. He is a no pressure type of salesman and is really infor Jeb Shultz is my rep when it's time for a new one. I have been with him for at least 25 yrs. He is a no pressure type of salesman and is really informative when it comes to Jeeps. Steve Johnson is the best service guy. He treats everyone equally and will go out of his way to help when it comes to any type of service. More

This dealership exhibits excellent customer service starting with the buying experience and following through with service support. starting with the buying experience and following through with service support. More

Marek Kozlowski is an outstanding AutoNation representative - knowledgeable, friendly, and professional. Yesterday's visit was the best customer service I have experienced in years. I will defin representative - knowledgeable, friendly, and professional. Yesterday's visit was the best customer service I have experienced in years. I will definitely schedule all my future appointment with Marek. More

Danielle was very good about keeping me informed on the progress of my car. The only problem I had was that they neglected to give me back my old tires. I had to return to get them. Otherwise all was goid progress of my car. The only problem I had was that they neglected to give me back my old tires. I had to return to get them. Otherwise all was goid More

Always a pleasure to have my vehicle services by this dealership. They are courteous, considerate of my time, and the work is always above reproach. Very easy to make an appointment. dealership. They are courteous, considerate of my time, and the work is always above reproach. Very easy to make an appointment. More

When I did hear from the service center (Danielle) the communication was great - text- which made it easy for me to receive the information and respond quickly. communication was great - text- which made it easy for me to receive the information and respond quickly. More

I wrote a less than stellar review based on one visit that was t great. I got a decent response, the head service manager met me personally for my second visit. (I bought two cars from here). Big surpri that was t great. I got a decent response, the head service manager met me personally for my second visit. (I bought two cars from here). Big surprise, the second visit did not go well either. Unbelievable how these ppl do business. I was told they were replacing my shocks, had to order because apparently there’s no part stock at a service center. Still haven’t gotten the call to tell me parts are in (3 weeks). I was told I’d get a tank of gas and to bring my truck in “empty” to take advantage. I got my truck back empty and had to make an emergency stop to avoid running out and no one knew what I was talking about when I brought it up. Matt, the field manager, was, of course, gone for the day. More

Excellent service. The staff was friendly throughout the organization. I would definitely recommend to everyone. The staff was friendly throughout the organization. I would definitely recommend to everyone. More

When you schedule service or have a service question when dealing with AutoNation Jeep West you can get a representative on the phone easily. This is not my experience at other dealerships (Ford or Jeep). dealing with AutoNation Jeep West you can get a representative on the phone easily. This is not my experience at other dealerships (Ford or Jeep). More

The only complaint I have is I came in for an oil change and it takes two hours. I’m familiar with oil changes and I feel an hour should be plenty of time when you have an appointment. Other than that it’s and it takes two hours. I’m familiar with oil changes and I feel an hour should be plenty of time when you have an appointment. Other than that it’s a very good dealership. I’ve been doing business with them for years and have bought several cars from them and always have my vehicles serviced by them. More