AutoNation Chrysler Jeep West - Service Center

Great service. Great employees. I took my car in for the tire pressure gauge not working. They could not find anything wrong and did not charge me. Win win. Great employees. I took my car in for the tire pressure gauge not working. They could not find anything wrong and did not charge me. Win win. More

I have 2019 Cherokee purchased in 2020. A few months after purchase check engine light came on, after visit in Advance error showed cam shaft error. A few day service was scheduled in Auton A few months after purchase check engine light came on, after visit in Advance error showed cam shaft error. A few day service was scheduled in Autonation Jeep Arapahoe, service department claimed it was only the battery (hardly believable but I'm not an engine specialist), after taking a road trip in 2021 same error showed up, took it to same service center, not enough service rep was completely unprofessional, they had my car for a week, they apparently replaced couple of parts, stating that the issues has been fixed. Fast forward to 2022. Another road trip, another check engine, same error yet again. This time I decided to call AutoNation Chrysler Jeep West. I had a pleasure of speaking with gentleman who is service center supervisor. Dropped the car of the same day for the next day repair, service center rep Mr. Danny was very pleasant, but he also was very informative, while engine specialist (Mr. Kevin) was diagnosing my car. About a week and a half later I have gotten my car back, fingers crossed it is fixed up. The amount of parts replaced was insane, not only cam shaft and fixed but bunch of parts directly contributing to cam shaft, they have also found an oil leak in rear of the engine, this was also taken care off. After return home I went through the "discharge" paper work I was impressed and amazed with their attention to detail and great service and even better communication. Considering that Jeep Chrysler West did an awesome job, and even if the same error shows up again I am more than glad take to back to them over the service center on Arapahoe Road, as at least I know my car is in good hands, with staff who actually cares to fix the issues. To bad 5 stars is maximum. More

Excellent, friendly service! The dealership was up-front about the costs and stuck to the commitment! The dealership was up-front about the costs and stuck to the commitment! More

Mike was very helpful, attentive and knowledgeable. Starbucks coffee was a plus! Would go back again, hopefully not soon🙂 Starbucks coffee was a plus! Would go back again, hopefully not soon🙂 More

Steve and Danny are absolutely amazing. They both deliver excellent customer service and are great with communication regarding service. They both deliver excellent customer service and are great with communication regarding service. More

Jeep West always does a wonderful job. Their attention to detail and their customer service make them place we go for all of our services. Their attention to detail and their customer service make them place we go for all of our services. More

This is my Jeep location for at least the last 20 yrs. Jeb Shultz is my rep when it's time for a new one. I have been with him for at least 25 yrs. He is a no pressure type of salesman and is really infor Jeb Shultz is my rep when it's time for a new one. I have been with him for at least 25 yrs. He is a no pressure type of salesman and is really informative when it comes to Jeeps. Steve Johnson is the best service guy. He treats everyone equally and will go out of his way to help when it comes to any type of service. More

This dealership exhibits excellent customer service starting with the buying experience and following through with service support. starting with the buying experience and following through with service support. More

Marek Kozlowski is an outstanding AutoNation representative - knowledgeable, friendly, and professional. Yesterday's visit was the best customer service I have experienced in years. I will defin representative - knowledgeable, friendly, and professional. Yesterday's visit was the best customer service I have experienced in years. I will definitely schedule all my future appointment with Marek. More

Danielle was very good about keeping me informed on the progress of my car. The only problem I had was that they neglected to give me back my old tires. I had to return to get them. Otherwise all was goid progress of my car. The only problem I had was that they neglected to give me back my old tires. I had to return to get them. Otherwise all was goid More