AutoNation Chrysler Jeep West - Service Center
Golden, CO
574 Reviews of AutoNation Chrysler Jeep West - Service Center
The service experience was good. I was however disappointed to learn that my extended warranty had expired 342 miles ago and I had an issue that required service. I expressed my di I was however disappointed to learn that my extended warranty had expired 342 miles ago and I had an issue that required service. I expressed my disappoint that I was not notified previously about the warranty expiring. More
Great follow up from Mike on the Jeep repair requirements. A bit longer delay on obtaining parts than I would have liked but that's life in America now. Finished repair works great. Well done requirements. A bit longer delay on obtaining parts than I would have liked but that's life in America now. Finished repair works great. Well done and professional. The only disappointment was the lack of a loaner car while the repairs were being performed. The loaner was a benefit offered by the extended warranty that was purchased from AutoNation. More
Wonderful service department (Paul Hebert) that took care of us while on vacation. Worked us in to get the Jeep repaired on back to the Jeep trails ASAP!!! Great experience!!! of us while on vacation. Worked us in to get the Jeep repaired on back to the Jeep trails ASAP!!! Great experience!!! More
Auto Nation provided fast service and was clear on pricing. Thorough job when servicing my vehicle and communicative with me throughout the service pricing. Thorough job when servicing my vehicle and communicative with me throughout the service More
I take my 2011 Jeep Grand Cherokee to Jeep West for all my lifetime warranty work. I find that Marek and Danielle in the service department are very knowledgeable and able to take care of all my service n my lifetime warranty work. I find that Marek and Danielle in the service department are very knowledgeable and able to take care of all my service needs in a timely fashion, done correctly. Two thumbs up, 5-stars. I've never had a bad experience with these two service advisors! More
My experience was terrrific. I had called an 800 number and thought my appt. for an oil change/10,000 check was scheduled for 10:30. It was apparently for a dealship across the I had called an 800 number and thought my appt. for an oil change/10,000 check was scheduled for 10:30. It was apparently for a dealship across the street from Auto Nation. Auto Nation worked my vechile in and had it completed by 12:30 when I came back to get it. I now have the correct phone number for the place (Auto Nation) that I had wanted to have it done. More
Kevin, Steve, and the rest of the service team are wonderful! They are always friendly, courteous, and professional - as well as knowledgeable. I'm confident that they are honest when recommending wor wonderful! They are always friendly, courteous, and professional - as well as knowledgeable. I'm confident that they are honest when recommending work/maintenance on my car and that the work they perform will be first-rate. They over-deliver on what they promise, making the experience as stress free as possible. . More
We bought our Cherokee from this dealer. They have been fair and honest since the beginning. Only suggestion is to have more dates, times or Mechanics available in the service center. I had They have been fair and honest since the beginning. Only suggestion is to have more dates, times or Mechanics available in the service center. I had to park my vehicle for 3.5 weeks as it was not safe to drive but that was how long it took them to be able to look at it. I called and tried to get in sooner and was told a service manager would call me and they never did. More