AutoNation Chrysler Jeep West - Service Center
Golden, CO
574 Reviews of AutoNation Chrysler Jeep West - Service Center
Repair work done in professional and informative manner even though work was delayed by discovery of additional damage and delays in delivery of critical parts. Paul was very helpful in providing progress even though work was delayed by discovery of additional damage and delays in delivery of critical parts. Paul was very helpful in providing progress update’s, explaining the reasons for additional cost and time requirements, checking on personal comfort issues More
Had a service appt on 8/8 at 7am. Advisor told me the car diagnosis would be done by 2pm. Didn’t hear back, called the next day & was told it was assigned to a tech. No update. Day 3 Advisor told me the car diagnosis would be done by 2pm. Didn’t hear back, called the next day & was told it was assigned to a tech. No update. Day 3 was told it was finally being looked at. Was finally determined 1 of 2 issues was covered under warranty. Took 2 more days to acquire a rental car. Communication was horrible. Finally got the car back after 9 days for an A/C leak and found tools left in my car. Puncture and damage to leather seats and dash. Will not take my car back. More
Caught a nail in my tire on my way down on I70 and it started to loose air pressure. I was close by the dealership and decided to do a pit stop. Service dept. was very busy but neverless they tried me to started to loose air pressure. I was close by the dealership and decided to do a pit stop. Service dept. was very busy but neverless they tried me to get into a bay. In about a half hour they got the tired fixed and i was on my way. Can't say thank you enough for the friendliness, professionalism and can do approach. Thank you Scott & Curtis. More