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AutoNation Chrysler Jeep West - Service Center
Golden, CO
574 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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574 Reviews of AutoNation Chrysler Jeep West - Service Center
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November 08, 2022
Had the worst experience with this dealership. No reimbursement for my Uber since the shuttle was not operating due to staff shortages. Got my bid back for $1,400 which I then decided to shop arou No reimbursement for my Uber since the shuttle was not operating due to staff shortages. Got my bid back for $1,400 which I then decided to shop around and the first place I called told me $700 max and $1,400 was a robbery. Declined the service and said I would be coming to get my car. Showed up to a $200 charge without letting me know there would be a large diagnostic fee. Walked away spending $230 for a Uber and diagnostic fee. My husband just bought a brand new jeep grand Cherokee summit in April from this dealership and we both will never return for future jeeps or services on our cars. What a scam. Worst customer service and attitude. Very disappointed in the stigma with women at auto shops but seems to be true here. More
by Same1959
Employees Worked With
Steven Johnson , Gray Thompson
November 08, 2022
We own two Jeeps and always bring them to AutoNation Chrysler Jeep West for service. Not only are we always treated with respect and courtesy but they make us feel like we’re family. I can’t say enough Chrysler Jeep West for service. Not only are we always treated with respect and courtesy but they make us feel like we’re family. I can’t say enough about how much I appreciate everyone there! Sales and service alike!! Kevin Ramer is amazing!! More
by fallgstar5
Employees Worked With
Kevin Ramer
November 08, 2022
We were very happy with our results in the Service Dept at Auto Nation…..mainly because Matt Click the Service Drive Manager did a fabulous job on getting everything fixed in a timely matter…we are very gr at Auto Nation…..mainly because Matt Click the Service Drive Manager did a fabulous job on getting everything fixed in a timely matter…we are very grateful…….he is a total asset to the Auto Nation team…..thanks so much again…Holly Cole More
by Hollydarcy2
Employees Worked With
Matt Click
November 05, 2022
Usually very good work. On the previous oil change to this one, the Air Cleaner locks were not closed, and I drove 2,500 miles before I noticed it. It also occurred once o On the previous oil change to this one, the Air Cleaner locks were not closed, and I drove 2,500 miles before I noticed it. It also occurred once on my 2008 Jeep GC several years ago at this same Dealership. More
by coscanlan
Employees Worked With
Danielle
November 05, 2022
Got new studded snow tires put on my vehicle a week before the first snow storm! Always always SUPER AMAZING service!!! This team is always fast and efficient! Plus, I was able to stay safe out on the before the first snow storm! Always always SUPER AMAZING service!!! This team is always fast and efficient! Plus, I was able to stay safe out on the slippery roads thanks to them ordering me the best tires! Thanks guys! More
by a.reis3383
Employees Worked With
Paul and Kevin (Service Dept)
