AutoNation Chrysler Jeep West - Service Center

The Service Department and Staff were were very understanding with our needs and took care of the Problem right away. Very Professional staff and I would highly recommend this Jeep Dealership and S understanding with our needs and took care of the Problem right away. Very Professional staff and I would highly recommend this Jeep Dealership and Service Department. More

I have received the nest care, Daniel in the service department has been great. He updated me about my car, and even helped me with my deductible since I just bought my car on September, he has been gre department has been great. He updated me about my car, and even helped me with my deductible since I just bought my car on September, he has been great since then. Thank you More

I had a great experience with service on my Jeep. The service department was welcoming, knowledgeable and answered all questions. Thank you! The service department was welcoming, knowledgeable and answered all questions. Thank you! More

I have a maintenance warranty so I was surprised to find out my 30,000 mile tuneup cost me about $1000 for services that were not included. It was very disappointing. out my 30,000 mile tuneup cost me about $1000 for services that were not included. It was very disappointing. More

Did a great job servicing my Jeep, I will definitely take it back the next time I need it serviced. Thanks! it back the next time I need it serviced. Thanks! More

I have and continue to use AutoNation for my Jeep's maintenance. They do a great job servicing our Jeep and treat us courteously. maintenance. They do a great job servicing our Jeep and treat us courteously. More

Made me feel that they had a long term commitment to my car. Very friendly car. Very friendly More

I went in to get my final oil change on my Gladiator with the wave program and thought it would be simple. My service rep, Danny, was nice enough but over the entire 2hr wait (which he was upfront about), no the wave program and thought it would be simple. My service rep, Danny, was nice enough but over the entire 2hr wait (which he was upfront about), not once did he come out with any type of estimate or say I’d have any charges to expect. Then the girl at the service reception called me up and handed me a bill for $140 for a cabin air filter!?! I told her I was never informed of any changes and she could have cared less, was rude, and didn’t offer any type of help or solution. I’ve worked at several dealerships and this is not how you do business, I should have been informed at some point over the 2hrs of sitting in the waiting area that there would be a charge, especially for this much on what I thought was my final free oil change. Definitely not the experience I was hoping for. Edit: Danny called me to discuss everything and was very professional, courteous, and made sure I got my issues addressed and taken care of. Stellar employee. More

Kevin and his team have been amazing. They have solved a number of problems with my Jeep and keep me coming back. They have solved a number of problems with my Jeep and keep me coming back. More