AutoNation Chrysler Jeep West - Service Center
Golden, CO
574 Reviews of AutoNation Chrysler Jeep West - Service Center
this is my usual service provider. Last visit was very disappointing. Jeep needed some diagnostic work (check engine) so the only thing I had priced was a differential fluid and oil Last visit was very disappointing. Jeep needed some diagnostic work (check engine) so the only thing I had priced was a differential fluid and oil replacement. I checked in at 10am. I didn't hear from the service rep until 11 the next morning and this after many, many unsuccessful phone calls to obtain an update. Ended up costing over $1400 dollars on a vehicle I am planning to sell. Did agree to recommended repairs even though final cost was unclear, but would have agreed to anything to get my only vehicle back after over 24 hour wait. Not inclined to return More
I took my Jeep Grand Cherokee in for service for the first time since I bought it. I was five minutes early and they got me right in. They promised me it would be ready within an hour and a half, and it first time since I bought it. I was five minutes early and they got me right in. They promised me it would be ready within an hour and a half, and it was! The people in the service department for friendly and professional. No hesitations about returning for service here. More
Always courteous and professional, I trust my Jeep will always be serviced correctly and recommended repairs will be completed to the highest standards of quality always be serviced correctly and recommended repairs will be completed to the highest standards of quality More
I had another great experience at Jeep on Colfax. My Jeep needed a new gas tank which was covered under my extensive warranty, plus had regular maintenance done as well as front and back brakes some My Jeep needed a new gas tank which was covered under my extensive warranty, plus had regular maintenance done as well as front and back brakes some filters this was all done in less than two days. Mike Dolt is my service person and as always kept me informed and treated me with the upmost respect. Thank you Mike and the service techs! More
Steve is the best! He always takes excellent care of our vehicles! He is knowledgeable, friendly and trustworthy. We will not trust anyone else with our Jeeps! He always takes excellent care of our vehicles! He is knowledgeable, friendly and trustworthy. We will not trust anyone else with our Jeeps! More
We have delt with this dealership for over 25 years. Purchased 8 cars from them and had all of our Maintenace done at this dealership. We will go no other way, Mike Doht is the best service represent Purchased 8 cars from them and had all of our Maintenace done at this dealership. We will go no other way, Mike Doht is the best service representative , we count on him. More
I was very pleased with Auto National located on West Colfax by Colorado Mills Mall. My service coordinator Daniella was amazing and helped me get my car back within a day - even though parts are on bac Colfax by Colorado Mills Mall. My service coordinator Daniella was amazing and helped me get my car back within a day - even though parts are on back order. I am very grateful for her assistance. I am not happy with what caused my vehicle to need repairs, I purchased a brand new Jeep Wrangler in 2021 and I was coming home from my Mom's in the Mountains when the highway transitioned and my Jeep started the death rattle. I had my entire family and pets with me, thankfully we didn't hit ice or crash but I am so angry the shimmy shock was defective and Jeep is aware of the issue but has not fixed the part nor do they cover a better part so that I am not in this situation next year when the part goes out again. I cannot believe I paid so much money to have a defective and unsafe vehicle. I am very upset about this situation - it is not the coordinators fault but I am upset with Jeep and the system that allows this to happen.. More
We take all of our vehicles to this dealership regardless of make. Danny is our service provider and he always takes excellent care of us! This truck is a 2004 Dodge, basic truck. You would think it was a to of make. Danny is our service provider and he always takes excellent care of us! This truck is a 2004 Dodge, basic truck. You would think it was a top of the line new truck or we were his favorite family members based on the service provided. We are well informed on what they see while looking "under there" (my words, not his) and kept in the loop every step of the way. This is the only place that can touch our vehicles! More
Had an oil change they did a great job and checked my tires. Had to wait 2 hours but it was snowing that morning and they said it will take longer than usual that they were behind. Waiting area was nice tires. Had to wait 2 hours but it was snowing that morning and they said it will take longer than usual that they were behind. Waiting area was nice More