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AutoNation Chrysler Jeep West - Service Center

Golden, CO

4.7
574 Reviews

574 Reviews of AutoNation Chrysler Jeep West - Service Center

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May 24, 2023

Always ready to help Always professional Always friendly and more Always always available and more and More

by Moussefish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Click
May 29, 2023 -

AutoNation Chrysler Jeep West responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

May 24, 2023

Way over priced. $850 for a job that can be done for $350 or less any other place. Smug and inattentive. Called the previous day and was told the wrong service hours. More

by shyannerichardson
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Danny
May 27, 2023 -

AutoNation Chrysler Jeep West responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6104 to discuss what we can do to help.

May 22, 2023

Kevin is a stellar employee and has been assisting me for decades! I am so blessed to have him. More

by Bea747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in service department
May 25, 2023 -

AutoNation Chrysler Jeep West responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Jeep West! If you need more help, our team is available to talk -- safe travels!

May 20, 2023

Simple “Jeep Wave” oil change and tire rotation, 6k mi service on my new Gladiator; had to make an appointment 3 weeks in advance. Arrive on time for my appt. Takes nearly 2 hours to complete the service More

by wheelhousecontact
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gray Thompson
May 23, 2023 -

AutoNation Chrysler Jeep West responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (303) 578-6104 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 19, 2023

Love the service department! They make sure they can get me in when it is convenient for me. I am always satisfied when I go in for regular maintenance. More

by tbellofatto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny at Auto Nation, Gray Thompson
May 23, 2023 -

AutoNation Chrysler Jeep West responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chrysler Jeep West. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 18, 2023

Overall a good experience, they fixed the problem that 2 visits to a different service center did not figure out. I did have some issues communicating with the service rep as he was almost never around, how More

by Lou_02-GCOverland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ocampo
May 22, 2023 -

AutoNation Chrysler Jeep West responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (303) 578-6104 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

May 18, 2023

Dan Ocampo, Service Department Autonation Golden, is consistently excellent in providing advice, follow-up, and customer care. I purchased and have serviced at this dealership since 2015. Consistency in More

by TrailHawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ocampo
May 22, 2023 -

AutoNation Chrysler Jeep West responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 14, 2023

Excellent customer service! I am always treated like family here, and travel monthly to Golden, CO, where I get my Jeep serviced. Special thanks to Kevin, Danny, and Steve for a More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Danny, Steve, Gray Thompson
May 17, 2023 -

AutoNation Chrysler Jeep West responded

Hi Amanda, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 10, 2023

Mike Doat and Steve Johnson always take great care of my Jeeps. Great job guys! More

by fwdodgers@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gray Thompson
May 12, 2023 -

AutoNation Chrysler Jeep West responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2023

I always have great service when I bring my vehicle in. Friendly and helpful staff. More

by desireethies87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Click
May 12, 2023 -

AutoNation Chrysler Jeep West responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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